?
Solved

Netopia Test Router appears on opening IE but no router is installed on this computer.

Posted on 2006-06-28
4
Medium Priority
?
1,799 Views
Last Modified: 2013-11-30
I have a new user on our network using a D600 Dell Laptop. He has used this laptop as admin to install numerous programs and software. My question is why does he get the following message when he opens Internet Explorer:
http://192.168.1.254/testRouter?clear
It then displays a diagnostic screen and cannot go out through our network to the internet.
He tells me he has a broadband connection at home through an ISP that happens to be the same one I use at home. Also he has a LinkSys router not Netopia. I really need to get this user on the network. Can anyone offer any help here?
Thanks
HeJ
0
Comment
Question by:hej613
3 Comments
 
LVL 13

Expert Comment

by:prashsax
ID: 17005094
Check the start page.
Tools->Internet Options.
Start Page. Click Use default.

Also, Check if some proxy server is defined.
Tools->Internet Options->Connections-Lan Settings.

Try running this tool.
It will tell, if some malware is installed on machine.
http://www.merijn.org/files/hijackthis.zip
0
 
LVL 1

Author Comment

by:hej613
ID: 17021939
Thanks Prashax,
I found some strange things happening. Three wireless Dell laptops running on an our network seemed to be looking at a wireless network that did not belong to our company. Is it possible that we were reading another network's router.
That was the only common denominater we had.
I ran ipconfig on each unit and found another IP address that I then renewed and the problem went away.
I did the renewal on all three and they are now connecting and working like they should.
Thanks for your input.
Harrison
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 17395659
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
This article will show you step-by-step instructions to build your own NTP CentOS server.  The network diagram shows the best practice to setup the NTP server farm for redundancy.  This article also serves as your NTP server documentation.
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question