I have a new user on our network using a D600 Dell Laptop. He has used this laptop as admin to install numerous programs and software. My question is why does he get the following message when he opens Internet Explorer:
It then displays a diagnostic screen and cannot go out through our network to the internet.
He tells me he has a broadband connection at home through an ISP that happens to be the same one I use at home. Also he has a LinkSys router not Netopia. I really need to get this user on the network. Can anyone offer any help here?