Solved

Netopia Test Router appears on opening IE but no router is installed on this computer.

Posted on 2006-06-28
4
1,781 Views
Last Modified: 2013-11-30
I have a new user on our network using a D600 Dell Laptop. He has used this laptop as admin to install numerous programs and software. My question is why does he get the following message when he opens Internet Explorer:
http://192.168.1.254/testRouter?clear
It then displays a diagnostic screen and cannot go out through our network to the internet.
He tells me he has a broadband connection at home through an ISP that happens to be the same one I use at home. Also he has a LinkSys router not Netopia. I really need to get this user on the network. Can anyone offer any help here?
Thanks
HeJ
0
Comment
Question by:hej613
4 Comments
 
LVL 13

Expert Comment

by:prashsax
ID: 17005094
Check the start page.
Tools->Internet Options.
Start Page. Click Use default.

Also, Check if some proxy server is defined.
Tools->Internet Options->Connections-Lan Settings.

Try running this tool.
It will tell, if some malware is installed on machine.
http://www.merijn.org/files/hijackthis.zip
0
 
LVL 1

Author Comment

by:hej613
ID: 17021939
Thanks Prashax,
I found some strange things happening. Three wireless Dell laptops running on an our network seemed to be looking at a wireless network that did not belong to our company. Is it possible that we were reading another network's router.
That was the only common denominater we had.
I ran ipconfig on each unit and found another IP address that I then renewed and the problem went away.
I did the renewal on all three and they are now connecting and working like they should.
Thanks for your input.
Harrison
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 17395659
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Viewers will learn how to properly install and use Secure Shell (SSH) to work on projects or homework remotely. Download Secure Shell: Follow basic installation instructions: Open Secure Shell and use "Quick Connect" to enter credentials includi…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now