jetli87
asked on
Ensuring Read/Delivery Receipts in Exchange 2003
Hi,
What's the best way to receive/configure read/delivery receipts in an Exchange 2003 environment? my company sends out important materials to clients and we want evidence that the emails are received/delivered to the client for legal reasons...help?!?!?
What's the best way to receive/configure read/delivery receipts in an Exchange 2003 environment? my company sends out important materials to clients and we want evidence that the emails are received/delivered to the client for legal reasons...help?!?!?
SOLUTION
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Above solution is for outlook client.
You force them on using group policy.
However, their behaviour on the internet cannot be guaranteed. You send an email to me with a read receipt request attached, you will not get one back. Many spam filters block them as well, as spammers use them to verify if the address is live or not.
Simon.
However, their behaviour on the internet cannot be guaranteed. You send an email to me with a read receipt request attached, you will not get one back. Many spam filters block them as well, as spammers use them to verify if the address is live or not.
Simon.
ASKER
Well i was aware of the option in outlook, but as Sembee stated, i couldn't generate a 90-100% way of getting delivery/read receipts when sending through the internet. So i my apologies, I should rephase my question by asking is there a configuration or 3rd party software that enables a reliable delivery/read receipts to be return to the sender when sending to the internet?
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ASKER
i see, thanks for the help.
U can do that through your outlook client , compose a new message then click on options from above , and u can find the delivery and read receipt for that mesage from there .
Tell your users to select that option before they send any mail to your clients .
Amit.