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Problems with Clustering in Windows 2003

Posted on 2006-06-28
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Last Modified: 2013-11-15
Here's my problem....  I have 2 hp dl380's that connect to a storageworks msa500 raid array.  When Windows 2003 is first installed on the servers, they see the array with no problem.  Once I try to configure the cluster, I lose my connection to the array, and I have yet to find a way to get them back without a full reinstall.  Does anyone what might be causing my array to disappear once I try configuring the cluster?  Any help would be greatly appreciated.  Thanks!
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Question by:ETM_INC
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by:mass2612
ID: 17006812
Hi,

Take a look this may help - http://www.microsoft.com/windows2000/techinfo/planning/server/clustersteps.asp.

You probably know this but just in case. You should be configuring the shared disks with only one node on at a time so that the node can place a lock on the shared disks.
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by:ETM_INC
ID: 17007020
Thanks, but I'm already using the Microsoft whitesheet.  I definitely have the other node off when I configure the first cluster.
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mass2612 earned 500 total points
ID: 17007105
No worries. Are you able to read and write to the shared disks prior to trying to install the cluster service? Sounds like a hardware problem. Hopefully someone else here may have seen this.
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by:ETM_INC
ID: 17007121
Yes I am able to write to them prior to installing the cluster service.  I'm leaning toward thinking it's a hardware problem myself, but I was hoping it might be a quick and easy fix.  I have an HP tech coming out with some replacement hardware, so if no one here can figure it out, hopefully he'll be able to work his magic
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by:mass2612
ID: 17007166
If its HP hardware have you tried running the HP diagnostics that comes as part of the HP support pack CD's? If you have a tech coming he'll may run sometihing similar. Let us know what the outcome is iether way.
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Author Comment

by:ETM_INC
ID: 17089385
Well, it turns out a couple things went bad.  Both my i/o card in the array and the chassis of the array itself went bad.  After having to go through Level 1 saying there was nothing wrong with the hardware and maybe a driver or firmware update was needed, I finally got someone at hp who knew what they were talking about.  Thanks for your help.
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by:mass2612
ID: 17089493
Thanks for the feedback. Sometimes getting to speak to someone with the skills required to diag the issue can be half the problem.
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