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Solved
sendmail help
Posted on 2006-06-28
I am using a program called oneorzero for helpdesk support in my company www.oneorzero.com we have it on a Fedora 4 box with no problem except I am new to Linux and can not figure out how to use the sendmail feature. If anyone out there has set up this program I was wondering how to et the sendmail to use for sending techy email when the tickets are loged
Any help would be aprecieated
Any help would be aprecieated
[X]
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10-
7
18 Comments
Wow anyone have the short version like which files need to be configured and how I really didn't want to make this a project
Not tried the software myself, but most likely:
service sendmail start
and possibly some configuration of the /etc/mail/sendmail.cf (but the chances are that you won't need to touch this)
Final file that you might need to do something with is at a guess /etc/aliases
( (()
(`-' _\
'' ''
service sendmail start
and possibly some configuration of the /etc/mail/sendmail.cf (but the chances are that you won't need to touch this)
Final file that you might need to do something with is at a guess /etc/aliases
( (()
(`-' _\
'' ''
Is there any download link where we can look at this sofware and associated documentation. Bizarrely (although this is GPL licenced software), there does not seem to be a download anywhere obvious without paying for membership. I'm actually tempted to host and compete directly with www.oneorzero.com because they are not within the spirit of the GPL.
In fact - please post a link to the full download - I'll then host it on one of my servers, and stick some links on the net to annoy them;)
In fact - please post a link to the full download - I'll then host it on one of my servers, and stick some links on the net to annoy them;)
got to ftp://mismajor.com will leave it up for a few hope you can help me with the send mail issue
In the folder:
ooz_v165.zip\ooz_v16\mailg
there is a file called "instructions" text which gives instructions on this.
In particular, I'm guessing that you need for your configuration (using sendmail):
-----------8X-----------
5. If using the stream input feature, configure your mail daemon to pipe inbound emails through mailGate.php.
Using Sendmail, it will appear as follows:
helpdesk: "|php /path/to/mailGate.php"
6. If using the pop3 input feature, configure a cron job or windows scheduled job to regularly launch mailGate.php.
-----------8X-----------
Obviously check that you've done everything else required in that file as well:
( (()
(`-' _\
'' ''
ooz_v165.zip\ooz_v16\mailg
there is a file called "instructions" text which gives instructions on this.
In particular, I'm guessing that you need for your configuration (using sendmail):
-----------8X-----------
5. If using the stream input feature, configure your mail daemon to pipe inbound emails through mailGate.php.
Using Sendmail, it will appear as follows:
helpdesk: "|php /path/to/mailGate.php"
6. If using the pop3 input feature, configure a cron job or windows scheduled job to regularly launch mailGate.php.
-----------8X-----------
Obviously check that you've done everything else required in that file as well:
( (()
(`-' _\
'' ''
Seems to work fine on RHEL3
Check your /var/log/maillog
Getting any messages from the mails that you send?
http://www.yuki-onna.co.uk/email/smtp.html
and try sending the email via the telnet interface. That will prove that sendmail is receivign the mails correctly.
Check that sendmail is running?
/etc/init.d/senmail status
or
service sendmail status
Out of the above you'll at least get something that tells you what is wrong.
( (()
(`-' _\
'' ''
Check your /var/log/maillog
Getting any messages from the mails that you send?
http://www.yuki-onna.co.uk/email/smtp.html
and try sending the email via the telnet interface. That will prove that sendmail is receivign the mails correctly.
Check that sendmail is running?
/etc/init.d/senmail status
or
service sendmail status
Out of the above you'll at least get something that tells you what is wrong.
( (()
(`-' _\
'' ''
getting mail now from cron deamon saying this
Could not open input file: /var/www/html/mailGate/mai
Any Ideas
Could not open input file: /var/www/html/mailGate/mai
Any Ideas
That's a start - we are obviously making progress!
>Could not open input file: /var/www/html/mailGate/mai
Check permissions of the files. The user that the cron task is running as must have sufficient permissions to send mails to this script (Make a backup of the script first).
( (()
(`-' _\
'' ''
>Could not open input file: /var/www/html/mailGate/mai
Check permissions of the files. The user that the cron task is running as must have sufficient permissions to send mails to this script (Make a backup of the script first).
( (()
(`-' _\
'' ''
I am new to Linux so I am not to sure what you just told me. I am logged in as root setting all this up
If you've done exactly what was shown you in the readme, then it should work. It is impossible for us to guess exactly what you have done, so you need to be more informative with your errors and feedback information. In particular, where-ever possible 'cut and paste' exact output from commands or errors.
Please provide output from:
service sendmail status
ls -al /var/www/html/mailGate/mai
What exactly have put in the sendmail configuration file
Are you using cron to collect the emails? In which case please provide the exact entry that you have put in the crontab entry. Does that command work when you type it at the command line?
( (()
(`-' _\
'' ''
Please provide output from:
service sendmail status
ls -al /var/www/html/mailGate/mai
What exactly have put in the sendmail configuration file
Are you using cron to collect the emails? In which case please provide the exact entry that you have put in the crontab entry. Does that command work when you type it at the command line?
( (()
(`-' _\
'' ''
PHP Parse error: parse error, unexpected '/', expecting ')' in /var/www/html/mailgate/mai
getting somewhere change the lin had no "" let me award you these point and thanks allot man if I have anymore issue i will post again and let you know
getting somewhere change the lin had no "" let me award you these point and thanks allot man if I have anymore issue i will post again and let you know
Many thanks - a quick word on your error, I suspect that it is due to 'line wrap'. Normally if there is a / at the end of a line it means that it should continue uninterupted onto the next line. Therefore join the 2 lines and remove the /
Have fun - ypou're obviously 'learning rapidly, and the more you use linux to achieve your tasks, then the faster you'll learn:)
( (()
(`-' _\
'' ''
Have fun - ypou're obviously 'learning rapidly, and the more you use linux to achieve your tasks, then the faster you'll learn:)
( (()
(`-' _\
'' ''
Worth while posting a link to this Q so that others can see the background.
With respect to my suggestion - I've had a closer look at it ,and effectively, the lines responsible are:
78 $chdir = dirname(__FILE__);
79 chdir("$chdir");
As this is the first of the lines of code in the file, it means that whatever mechanism you are using is wrong. When you post your Q, it would be worth providing the output from the commands I provided above.
( (()
(`-' _\
'' ''
With respect to my suggestion - I've had a closer look at it ,and effectively, the lines responsible are:
78 $chdir = dirname(__FILE__);
79 chdir("$chdir");
As this is the first of the lines of code in the file, it means that whatever mechanism you are using is wrong. When you post your Q, it would be worth providing the output from the commands I provided above.
( (()
(`-' _\
'' ''
I'll make this a little easier for everyone else:
77 /* *********** Setup *********** */
78 $chdir = dirname(__FILE__);
79 chdir("$chdir");
80
81 $server_settings_path = "../configuration/server_s
82 $website_settings_path = "../configuration/website_
83
84 if (file_exists($server_setti
85 $ooz_server_settings = parse_ini_file($server_set
86 } else {
87 printError("The server_settings.php file was not found !");
88 exit;
89 }
The problem is the method that you are using to call this script. Are you doing it via POP (cron) or via the sendmail process?
77 /* *********** Setup *********** */
78 $chdir = dirname(__FILE__);
79 chdir("$chdir");
80
81 $server_settings_path = "../configuration/server_s
82 $website_settings_path = "../configuration/website_
83
84 if (file_exists($server_setti
85 $ooz_server_settings = parse_ini_file($server_set
86 } else {
87 printError("The server_settings.php file was not found !");
88 exit;
89 }
The problem is the method that you are using to call this script. Are you doing it via POP (cron) or via the sendmail process?
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