Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 544
  • Last Modified:

Outlook 2003 corrupt default contacts form (IPM.Contact)

Hi guys, following install of some Outlook SMS messaging software which (presumably) used it's own modified contacts form, and then the uninstall of the same software, I am left with a corrupt contacts form. The contacts form (the standard IPM.Contact form) loads and runs, but menus are missing etc. Tried an uninstall (but didn't clean registry or the user\documents and settings\ folders pertaining to Office 2003) and problem remains.
Rather than trying more reinstalls and cleanups, does anyone know a way of getting a 'clean' IPM.Contact form from another machine or even another user account on this machine, to reset this problem? Or any solution that doesn't involve a lot of work. By the way, Outlook 2003 contacts form is fine if another user account is used, so it's obviously some form of user account level problem.
0
MPSmith4258
Asked:
MPSmith4258
  • 5
  • 2
1 Solution
 
David LeeCommented:
Hi MPSmith4258,

Try creating a new Outlook profile.

Cheers!
0
 
MPSmith4258Author Commented:
Hi - did that, no effect - still the same dodgy default form(s) ... so in another user account, its ok. But not in another profile. Any clues there?
Thanks for your suggestion though!
0
 
David LeeCommented:
MPSmith4258,

Have a look at this Microsoft article on troubleshooting form problems.
http://support.microsoft.com/kb/839804/en-us
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
David LeeCommented:
MPSmith4258,

Any progress?
0
 
MPSmith4258Author Commented:
Hi BlueDevil, thoroughly worked through that article ... no luck.
My clunky solution has been to create another user account where it's fine.
Not ideal, but at least solved problem.
Tried to save time by importing Office2003 settings via the wizard from the old user a/c to the new one, but that imported the problem.
So a brand new user account seems to be the way to go.
Could not find any cache type command to reset default forms back to original.
Thanks for input though.
0
 
David LeeCommented:
Glad you got a solution, but I wish it'd been something simpler that creating a new account.  Since you solved this yourself you should post a request in the Support are asking an administrator to close the question and refund your points.
0
 
David LeeCommented:
No objection.
0
 
NetminderCommented:
Closed, 250 points refunded.
Netminder
Site Admin
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 5
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now