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the system cannot log you on now because the domain is not available

Posted on 2006-06-29
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Last Modified: 2011-08-18
I have recently added a new Dell Laptop computer to the domain, which i have done many time before, except they have all been HP.  I followed the wizard, configured a wireless connection and was welcomed to the domain.  Now when i attempt to log into the domain as a user it will not permit me stating "the system cannot log you on now because the domain XXXXX is not available."

If i log into the computer directly I can then browse email etc from the network, however authentication, scripts etc are not running.  I have attempted to connect as other users and i have the same problem.  

We are running a Microsoft SBS 2003 all over a wireless connection.  I have checked DNS etc and they are all pointing to the same place.  DHCP is enabled and it all appears correct - does anyone have any thoughts.
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Question by:reasoninnovate
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11 Comments
 
LVL 9

Expert Comment

by:imnajam
ID: 17007988
Hi reasoninnovate,

can you ping the domain via it's fqdn?

Cheers!
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LVL 9

Expert Comment

by:imnajam
ID: 17007993
also check and follow the microsft kb @ http://support.microsoft.com/kb/244671/en-us
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LVL 77

Expert Comment

by:Rob Williams
ID: 17008340
If DNS (set manually or with DHCP) points only to your internal DNS server and not the ISP, and you can ping the domain controller, I would recommend un-joining the domain, remove the computer account from active directory, and re-join the domain.
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Author Comment

by:reasoninnovate
ID: 17008458
Thanks for the response.  I have connected the user using the cable and am realise that the problem lies with the wireless management settings.  With the HP machine windows manages the connectivity however, with the Dell it uses Intel ProSet/Wireless, which has allowed me to connect as an administrator but will not allow me to connect via the user.

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LVL 77

Expert Comment

by:Rob Williams
ID: 17008575
That is odd. I wonder how the connection management software is dependent on user permissions, unless it doesn't allow a basic user to change IP configuration, but you say they get network access. With that assumption, as a test try a static IP and DNS configuration, though it would be bizarre if that made a difference.
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LVL 30

Expert Comment

by:ded9
ID: 17009920
Check prefered dns server in tcp/ip should be 127.0.0.1 client pc
Also check default gateway


Confirm your prefered dns server tcp/ip  try by 127.0.0.1 or check if you have some other ip address that has to be set as prefered dns server.

Reps
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Author Comment

by:reasoninnovate
ID: 17010803
Been out of the office.  Sorry i connected the computer to the domain via a cable and configured windows to manage the wireless connection.  Job done.  I am not sure what the reason was but it appears to be fixed.  Thanks for all your time.
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LVL 77

Expert Comment

by:Rob Williams
ID: 17010841
Glad to hear you have a resolution. Thank you for the update.
Cheers.
--Rob
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LVL 9

Expert Comment

by:imnajam
ID: 17011205
glad to hear that the problem has been fixed, beside using the cable connection you may also try to give administrative rights to the user.

Anyways, all the best
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