Solved

outlook junk

Posted on 2006-06-29
4
333 Views
Last Modified: 2010-04-08
Hello Experts,
Suddenly most  of my arriving emails went into the Junk Email folder.

Even my own email address which is also my default address.

I checked in Options Preferences Junkemail and the button is set to no Automatic Filtering

Non of the "lost" emails were listed in Blocked senders.

Any ideas please?

Regards

John
0
Comment
Question by:johnhardy
  • 2
  • 2
4 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17010207
Greetings, johnhardy !

1. Make sure you have the latest updates for your version of Outlook. Outlook 2003 is up to service pack 2 and hotfixes.

2. Change the Junk Mail Filtering in Outlook 2003 to a lower level. To change junk e-mail settings in Outlook 2003:

A. On the Tools menu, select Options.
B. In the Options dialog box, in the E-mail section, click Junk E-mail.
C. Choose the level of junk e-mail message protection you want. Click OK.

3. If the problem persist, create a new profile.  

4. If no joy, uninstall and reinstall Outlook.

Best wishes!
0
 

Author Comment

by:johnhardy
ID: 17011709
Thanks the problem seems to have  "gone away"

If an uninstall reinstall is carried out are the data files still intact?

Where is Outlook uninstalled please?



0
 
LVL 97

Accepted Solution

by:
war1 earned 350 total points
ID: 17012675
johnhardy,

>> If an uninstall reinstall is carried out are the data files still intact?

Yes, data files will stay intact. They are stored in a separate folder, the Application Data folder.

Outlook uninstall is in the Add/Remove Programs > Microsoft Office.  Click on uninstall of MS Office, and you will be given option to uninstall all of MS Office, or parts of it.
0
 

Author Comment

by:johnhardy
ID: 17014009
Thanks for that I will be prepared better next time.
Regards
John
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
If you don't know how to downgrade, my instructions below should be helpful.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now