Solved

outlook junk

Posted on 2006-06-29
4
338 Views
Last Modified: 2010-04-08
Hello Experts,
Suddenly most  of my arriving emails went into the Junk Email folder.

Even my own email address which is also my default address.

I checked in Options Preferences Junkemail and the button is set to no Automatic Filtering

Non of the "lost" emails were listed in Blocked senders.

Any ideas please?

Regards

John
0
Comment
Question by:johnhardy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17010207
Greetings, johnhardy !

1. Make sure you have the latest updates for your version of Outlook. Outlook 2003 is up to service pack 2 and hotfixes.

2. Change the Junk Mail Filtering in Outlook 2003 to a lower level. To change junk e-mail settings in Outlook 2003:

A. On the Tools menu, select Options.
B. In the Options dialog box, in the E-mail section, click Junk E-mail.
C. Choose the level of junk e-mail message protection you want. Click OK.

3. If the problem persist, create a new profile.  

4. If no joy, uninstall and reinstall Outlook.

Best wishes!
0
 

Author Comment

by:johnhardy
ID: 17011709
Thanks the problem seems to have  "gone away"

If an uninstall reinstall is carried out are the data files still intact?

Where is Outlook uninstalled please?



0
 
LVL 97

Accepted Solution

by:
war1 earned 350 total points
ID: 17012675
johnhardy,

>> If an uninstall reinstall is carried out are the data files still intact?

Yes, data files will stay intact. They are stored in a separate folder, the Application Data folder.

Outlook uninstall is in the Add/Remove Programs > Microsoft Office.  Click on uninstall of MS Office, and you will be given option to uninstall all of MS Office, or parts of it.
0
 

Author Comment

by:johnhardy
ID: 17014009
Thanks for that I will be prepared better next time.
Regards
John
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Microsoft Outlook 2016/365 1 59
Exchange 2013 - Outlook 2013 clients lagging 2 55
out of office reply in o365 2 48
Emoji's work fine in Word 2016, but not in Outlook 2016 ? 29 175
Read this checklist to learn more about the 15 things you should never include in an email signature.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question