• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 355
  • Last Modified:

outlook junk

Hello Experts,
Suddenly most  of my arriving emails went into the Junk Email folder.

Even my own email address which is also my default address.

I checked in Options Preferences Junkemail and the button is set to no Automatic Filtering

Non of the "lost" emails were listed in Blocked senders.

Any ideas please?

Regards

John
0
johnhardy
Asked:
johnhardy
  • 2
  • 2
1 Solution
 
war1Commented:
Greetings, johnhardy !

1. Make sure you have the latest updates for your version of Outlook. Outlook 2003 is up to service pack 2 and hotfixes.

2. Change the Junk Mail Filtering in Outlook 2003 to a lower level. To change junk e-mail settings in Outlook 2003:

A. On the Tools menu, select Options.
B. In the Options dialog box, in the E-mail section, click Junk E-mail.
C. Choose the level of junk e-mail message protection you want. Click OK.

3. If the problem persist, create a new profile.  

4. If no joy, uninstall and reinstall Outlook.

Best wishes!
0
 
johnhardyAuthor Commented:
Thanks the problem seems to have  "gone away"

If an uninstall reinstall is carried out are the data files still intact?

Where is Outlook uninstalled please?



0
 
war1Commented:
johnhardy,

>> If an uninstall reinstall is carried out are the data files still intact?

Yes, data files will stay intact. They are stored in a separate folder, the Application Data folder.

Outlook uninstall is in the Add/Remove Programs > Microsoft Office.  Click on uninstall of MS Office, and you will be given option to uninstall all of MS Office, or parts of it.
0
 
johnhardyAuthor Commented:
Thanks for that I will be prepared better next time.
Regards
John
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now