Solved

shutdown due to thermal event / system batter voltage is low

Posted on 2006-06-29
6
3,875 Views
Last Modified: 2008-01-09
I have a Dell GX270 that says "System battery voltage is low".  Prior to that, it booted up saying shut down due to thermal event.  I've bybassed the surgeprotector, cleared BIOS events, pulled the battery out to re-set the BIOS, and tried a new battery but still have the same issue.  Is there anything else I can try?
0
Comment
Question by:melged
  • 3
  • 3
6 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 17008857
Test the battery to see if it is actually putting out 3v.  They are sold as new, but who knows how long they have been sitting on the shelf.  You can also try resetting the BIOS to clear it of strange values.
0
 

Author Comment

by:melged
ID: 17008963
As I look closer, the capasitors by the CPU look crusty on top, like they were leeking.  I'm pretty sure this unit isn't under warranty.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 17008998
If they look like the pictures in www.badcaps.net, then you have bad capacitors and need to replace the motherboard.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:melged
ID: 17009103
Not what I wanted to hear but thanks for your help.  If I get the same motherboard to install, do I need to format the harddrive or will it all plugin and business as usual?
0
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 17009387
If you replace it with the same model motherboard, you should have all the correct drivers and it should boot up correctly without needing to reinstall the OS.
0
 

Author Comment

by:melged
ID: 17009820
Thanks!
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
USB external drives not recognized 9 48
No audio output from motherboard running Linux Mint 17.1 8 148
FF error message building new PC 19 93
PC Power Supply Repair 48 154
Article by: SHIELD1
The 5 R's 1. Repair 2. Restore 3. Reinstall 4. Remote admin 5. Run away OK so I'm not the most skilled engineer around but I definitely have an abundance of experience: electronic repairs since I was 13 and PC and computer hardware repair…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question