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How to Log other users viewing other peoples mailbox'es

Posted on 2006-06-29
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Last Modified: 2010-04-08
Hi,

Just a quick and hopefully an easy question.

We have a MS Windows 2003 domain.  With MS Exchange 2003.  On the Client we are using MS Outlook 2000.

My question is, is it possible to be notified, or have it logged when users views your mailbox in outlook, via their outlook?

thanks
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Question by:vconstantinou
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LVL 76

Expert Comment

by:David Lee
ID: 17009494
Hi vconstantinou,

Unless they are an Exchange admin or you have given them access to your mailbox, then they cannot view it at all.  If they are an admin or you have given them permission, then the only way to know that they've accessed your mailbox is at the Exchange server level.  Even then I don't think you could see what they looked at, just that they'd looked.

Cheers!
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Author Comment

by:vconstantinou
ID: 17009971

Thanks for your comment.

Yes they have admin rights.

On the Exchange server, do you know where i have to go to look at that information when the user looked at someones mailbox.

So there is no way what so ever where exchange can log what emails have been looked at by a person who's mailbox does not belong to them, inluding staff with admin privliages.

cheers

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Accepted Solution

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David Lee earned 1000 total points
ID: 17010078
vconstantinou,

See this Microsoft KB article: http://support.microsoft.com/?kbid=867640

> So there is no way what so ever where exchange can log what emails have
> been looked at by a person who's mailbox does not belong to them,
> inluding staff with admin privliages.

I can't say there's "no way", since that'd require me to know everything there is to know about Exchange.  There certainly is no way in Outlook.  If Microsoft offers some tool for doing this, then I'm not aware of it.  There may be third-party offerings that do.  I've never had the need and therefore never explored what's available.  If you're a programmer, or have access to a good programmer, then I suppose you could write your own auditing tool in the form of an Exchange event sink.  An event sink should be able to trap the opening of messages, but I don't know if it could record who's doing the opening and whether they are the mailbox owner.  Even if it can collect the necessary information, you'd need to consider the impact on the server.  Depending on how many users the server supports the overhead of doing this might slow the server down significantly.  
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Author Comment

by:vconstantinou
ID: 17010194

Hi

Ok

thanks for the advice.
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LVL 76

Expert Comment

by:David Lee
ID: 17010612
You're welcome.
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