Windows XP random reboots

Posted on 2006-06-29
Medium Priority
Last Modified: 2012-06-21

I have a client with a windows XP random reboot problem.  There are a number of error logs in the event viewer and a whole lot of corresponding minidump files associated with the error logs.

The error message states that it is a system error event ID 1003 category (102) and the description states:

Error Code 1000008e, parameter1 c00000005, parameter2 80563038, parameter3 f0898544, parameter4 00000000

As I still have no idea on how to read these minidumps, I was wondering if one of you experts would like to take a quick look at it?

I suspect it will have something to do with memory (more often than not it does), but I just wiant to make sure before I go ahead and get some replacement RAM.

The logs can be found at www.contecds.co.nz/minidum/minidump.zip.


Question by:marjog
  • 3
LVL 15

Expert Comment

ID: 17009131
your logs come up with page not found can you correct this please?
LVL 15

Expert Comment

ID: 17009141
nevermind i got it you forgot a p after the first minidump ill get back with you in a few with what i find.
LVL 15

Accepted Solution

venom96737 earned 1000 total points
ID: 17010041
Your dump files point toward 3 files ntoskrnl.exe, win32k.sys, and vsdatant.sys its zone alarm causing the crashs as vsdatant.sys is a zone alarm service file try uninstalling zone alarm and getting an update for it.

Author Comment

ID: 17164761
Uninstalling and re-installing Zonealarm did not fix the problem.  Ended up replacing the memory (as usual) and have had no problems since then.

THanks for the input.  Will award half the points to venom for having a look at the dumps for me.

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
The video provides a quick and easy steps to migrate MBOX file to well known Outlook PST and Office 365. Besides this, it also supports and migrates more than 20 email clients of MBOX which include AppleMail, Opera, Thunderbird and SeaMonkey effortl…
Suggested Courses

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question