Solved

winword.exe faulting

Posted on 2006-06-29
8
3,811 Views
Last Modified: 2007-12-19
Event Type:      Error
Event Source:      Application Hang
Event Category:      (101)
Event ID:      1002
Date:            6/28/2006
Time:            12:02:09 PM
User:            N/A
Computer:      ANNAMOOREWSXP
Description:
Hanging application OUTLOOK.EXE, version 11.0.6353.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 4f 55 54 4c 4f 4f     OUTLOO
0018: 4b 2e 45 58 45 20 31 31   K.EXE 11
0020: 2e 30 2e 36 33 35 33 2e   .0.6353.
0028: 30 20 69 6e 20 68 75 6e   0 in hun
0030: 67 61 70 70 20 30 2e 30   gapp 0.0
0038: 2e 30 2e 30 20 61 74 20   .0.0 at
0040: 6f 66 66 73 65 74 20 30   offset 0
0048: 30 30 30 30 30 30 30      0000000
0
Comment
Question by:millerdog
8 Comments
 
LVL 15

Expert Comment

by:cquinn
ID: 17009972
It's not word that's hanging according to the message, but Outlook - are you using word to create mail messages?
0
 
LVL 20

Accepted Solution

by:
dopyiii earned 500 total points
ID: 17011678
If you are using Word as your email editor, you might want to consider going through this article: http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html.  At the least, removing normal.dot might be enough to resolve the problem.
0
 

Author Comment

by:millerdog
ID: 17012610
power just went out in the building so I will have to try this in thye morning. I will get right back after everything calms down.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 24

Expert Comment

by:Alan Henderson
ID: 17025396
Have you tried running "Detect and Repair" from the Help Menu in any Office application?
0
 

Author Comment

by:millerdog
ID: 17032477
I am still cleaning virus isssues with many computers at this time but have now gotten to all the problems so I will attemp to run all the above Wednesday. Thanks.
0
 
LVL 20

Expert Comment

by:dopyiii
ID: 17209735
We were hoping to hear back from the asker by now.  We just need an update on this question's status if possible.
0
 

Author Comment

by:millerdog
ID: 17212341
Sorry, I really have just been swamped and since I asked the question I have been working mostly with a short crew and running to keep up. I will be in early tomorrow and have the help of of another to cover when I begin fixing this. I will attack it tomorrow.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is written from a 'VBA for MS Word' perspective, but I am sure it applies to most other MS Office components where VBA is used.  One thing that really bugs me is slow code, ESPECIALLY when it's mine!  In programming there are so many ways to…
Microsoft Word is a program we have all encountered at some point, but very few of us have dug deep into its full scope of features, let alone customized it to suit our needs. Luckily making the ribbon (aka toolbar, first introduced in Word 2007) wo…
This video walks the viewer through the process of creating an MLA formatted document, as well as a bibliography with citations.
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now