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Outlook error 0x80040109

I have just started getting this error message when sending email from Outlook. It was working this morning & I have made no changes to my PC running XP Home. Any advice?

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Nerdx

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Nerdx

If you have installed the ICQ (I seek you) messaging program, I believe this is the problem. The add-in has an affect on Outlook and must be removed for it to work. To remove the add-in do the following:

1. Go to Start -> Run.
2. Type 'regedit' - without quotes - then OK.
3. Navigate yourself to the keys below on the folders on the left
>> HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins

There should be a folder named 'ICQExpress.CExpressClient.2'. Right click on it and select 'Delete'.

Hope this helps/works - GL

# Nerd

Nerdx

Also, try to remove any other add-ins for Outlook by going on:

Tools -> Options -> Other -> Advanced Options... -> Add-in Manager - in your Outlook program.

Try remove the latest add-in you, or any of your new software, may have installed.

More solutions to come...

# Nerd

Nerdx

Error code: 0x80040109 simply means that there has been a change in the message when it is about to send. This may be something like your Internet Security Suite. Try turning off your firewall and then sending the email, and see if the problem persists. If it does, it looks like you either need a new firewall or an upgrade to it.

# Nerd

SOLUTION

war1

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paulcronin

ASKER

I solved the problem by removing and adding one of my three email accounts!?!? No idea how this fixed it but it did. Giving you both points for help - thanks

Nerdx

Thanks. Glad you found your solution :)

# Nerd