?
Solved

Document could not be registered.

Posted on 2006-06-29
5
Medium Priority
?
1,077 Views
Last Modified: 2012-06-27
Hi,

here is the issue. I had to pull a copy of the system file from the repair directory after i had installed a program. I guess this file became corrupt. When I got the system up, I noticed all my "devices" were not connected. I was able to use the add/remove Hardware and get the devices attached, but the system, on boot would give me a windows install error when it came up. As it was trying to install a windows component. I investigated and found that the windows install service, athough active (manual startup indicated) needed to be restarted. All okay after that. I was able to let windows handle the install and then I removed the product (MSN toolbar). I verified my mail, outlook, and all was okay as well.

Today, I tried to open a word document and got the following error

This document couldn not be registered. It will not be possible to create links from other documents to this document. Upon investigation, I found references to blaster virus as well I have fully scanned the disk on 2 different boxes and there are no virus' present. (used McAfee and Norton) I tried to re-install Office 2003, but get the error that the windows install service is not running, although the indication within services is that it is. When I start the service and re-run the install for MS office 2003, I get the following error code 25090 - Error 25090. Office Setup encountered a problem with the Office Source Engine, system error: -2147023836. Please open SETUP.CHM and look for "Office Source Engine" for information on how to resolve this problem. MS suggestions from the site do not help.

I am at a stand still currently. I cannot get MS word to install and cannot get rid of this error. I am uncertain as to the file that was copied from the repair directory. Suffice it to say, it likely would have been worth the rebuild of windows and the re-install of Office.

I have also tried the suggestion here about starting the system service, protected storage, but it tells me it is going. I have stopped then restarted it as well with no difference.

If you need more info, let me know,

Swaff -)

0
Comment
Question by:swaff
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 

Author Comment

by:swaff
ID: 17012710
I may have found the answer to my question. It believe it involves the installation of MS XP SP2.

I will verify and post the answer once it has loaded and completed.

0
 

Author Comment

by:swaff
ID: 17013421
Re-installation of Windows XP SP2 fixed the issue with the P.C. All programs seem to be functional at this time.

Thanks for you patience.

0
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 17017051
swaff,
You can claim a points refund by posting a points-free request in the Community suppost area. Follow the Support link at the top of the page.
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17232184
PAQed with points refunded (250)

DarthMod
Community Support Moderator
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A few years ago I was very much a beginner at VBA, and that very much remains the case today.  I'll do my best to explain things as I go in the hope that other beginners can follow.  If you just want to check out a tool that creates a Select Case fu…
Microsoft Word is a program we have all encountered at some point, but very few of us have dug deep into its full scope of features, let alone customized it to suit our needs. Luckily making the ribbon (aka toolbar, first introduced in Word 2007) wo…
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question