?
Solved

Vaio VGN-T350P Won't start, won't run on battery

Posted on 2006-06-29
12
Medium Priority
?
151 Views
Last Modified: 2008-03-03
Hello,

I recently bought a New Vaio VGN-T350P from the Sony Store.  I've had it 2 months.  A few weeks back the battery started dying quicker than when I bought it.  A few days ago the computer starting shutting off, about 10 seconds after unplugging it.  The battery would show "fully charged".  Now, I can't even turn it on, with ac power or battery. I tried to start it in safe mode, still no luck.  I called sony and they are "looking in to it".  

Any suggestions?

0
Comment
Question by:hobbyryan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
12 Comments
 
LVL 11

Expert Comment

by:knoxzoo
ID: 17013791
If you have a broken or faulty power connector, a broken section in the power supply wire, or a bad power supply, it can cause this problem.  The batteries in laptops have X number of charges in them.  If you've got a faulty connection of any type, you can quickly blast through the number of charge cycles the battery is capable of dealing with.  When that happens, a "fully charged" battery may give you seconds of juice before being dead.  

I'd pack the new toy up and take it, or ship it, to the nearest repair center and put the warranty to good use.  

Good luck.
0
 

Author Comment

by:hobbyryan
ID: 17013886
Thanks for your quick reply!

But would this cause the newest problem, no being able to start it. (with it plugged in)
0
 
LVL 11

Expert Comment

by:knoxzoo
ID: 17013918
Yes.  If the connection was faulty, it doesn't get better.  It only gets worse.  Eventually, failing altogether.  Haul it in, hold it out, and say, "Fix!!!".
0
On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

 

Author Comment

by:hobbyryan
ID: 17013991
When I start it up with the power cord hooked up, it asks me if i want to start it in safe mode, normal mode or ...... 3 other modes.  Is there anyway I can start it long enough to pull all my important docs off?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 17015364
Can you get in bios?
0
 

Author Comment

by:hobbyryan
ID: 17016984
Bios?  Sorry, I can figure some things out but need a little more explanation.  Outside of turning it on I have problems!
0
 
LVL 11

Expert Comment

by:knoxzoo
ID: 17018542
Oh, boy.  hmmm...  

I'll assume from the statement above that you wouldn't have a clue how to pull the hard drive and connect it up somewhere else.  You could try booting in safe mode, which will load the minimal drivers, etc.  However, I thought you said it wouldn't turn on now. "Now, I can't even turn it on, with ac power or battery."  By "turn it on", do you mean it won't boot into Windows, or it won't stay on long enough to boot into Windows?

If it just won't boot into Windows, there are possible solutions that you can likely handle.  If it won't stay on long enough to boot into Windows, then we're getting into stickier territory.
0
 

Author Comment

by:hobbyryan
ID: 17019431
Well,  I had a freind physically fix the start up problem.  It seems that since the computer was shutting down instantly on battery it corrupted something in XP start up.  I have it up on AC power again and have saved everything.  It still shuts off on a fully charged battery.  As soon as I get a phone call back from one of the 10 people I spoke to at sony, I will send it back.  

Thanks for the time and help.

0
 
LVL 11

Accepted Solution

by:
knoxzoo earned 2000 total points
ID: 17372395
I'm not sure how this one should work.  He's doing what I told him to do, but I'm not sure if that counts as a pointable answer, since it was basically, "use your warranty".
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 17373644
Agree, points should be for Knoxzoo.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the biggest challenges facing freelancers is balancing multiple projects and deadlines. Organizational skills and time management are key to keeping up with projects and staying on track. Luckily, we’ve curated seven tools to help you focus o…
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Notifications on Experts Exchange help you keep track of your activity and updates in one place. Watch this video to learn how to use them on the site to quickly access the content that matters to you.
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question