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Brendle asked on

ACRODIST.EXE- aplication error saying that my memory could not be "read"

the error specifically says-

  the instruction at "0x0045c9e5" referenced memory at "0x01deebdc". the memory could not be "read"


as of yet i have reloaded acrobat 2 time now, and it is completely updated. i have acrobat 7.0 pro.
this specifically comes up when i try to either open ditiller or if i try to convert a word doc to a pdf and it is happenning right when it is building a font table.

thank you
jb
Adobe Acrobat

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GhostMod

8/22/2022 - Mon
Karl Heinz Kremer

The error message just means that Distiller crashed.
WHich operating system are you running? Did Distiller ever work on this system?
ASKER
Brendle

i am on windows xp, and yes up until about a week ago it has worked perfectly.
ASKER
Brendle

i forgot to mention that i tried adding more memory, i think and axtra 1 gig...
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rwheeler23
Karl Heinz Kremer

That's odd. Are you sure your memory is good? Are you running into any other application errors? How much memory do you have in this system?
ASKER
Brendle

nothing wrong with the meory, currently i have 1 gig in it, but just to be sure i put in an extra 1 gig for a total of 2 gigs and i still got the same error messege
ASKER
Brendle

Called Adobe and they had me remove remnants of version 5.0  and 6.0 and everything is working fine
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Karl Heinz Kremer

Good. Post a request in the community support area (use the Support link at the top of the page) and request that this question be PAQed and your points refunded.
ASKER CERTIFIED SOLUTION
GhostMod

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