ACRODIST.EXE- aplication error saying that my memory could not be "read"

Posted on 2006-06-29
Last Modified: 2012-08-14
the error specifically says-

  the instruction at "0x0045c9e5" referenced memory at "0x01deebdc". the memory could not be "read"

as of yet i have reloaded acrobat 2 time now, and it is completely updated. i have acrobat 7.0 pro.
this specifically comes up when i try to either open ditiller or if i try to convert a word doc to a pdf and it is happenning right when it is building a font table.

thank you
Question by:Brendle
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17018624
The error message just means that Distiller crashed.
WHich operating system are you running? Did Distiller ever work on this system?

Author Comment

ID: 17019095
i am on windows xp, and yes up until about a week ago it has worked perfectly.

Author Comment

ID: 17020679
i forgot to mention that i tried adding more memory, i think and axtra 1 gig...
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17031473
That's odd. Are you sure your memory is good? Are you running into any other application errors? How much memory do you have in this system?

Author Comment

ID: 17033353
nothing wrong with the meory, currently i have 1 gig in it, but just to be sure i put in an extra 1 gig for a total of 2 gigs and i still got the same error messege

Author Comment

ID: 17040311
Called Adobe and they had me remove remnants of version 5.0  and 6.0 and everything is working fine
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17041707
Good. Post a request in the community support area (use the Support link at the top of the page) and request that this question be PAQed and your points refunded.

Accepted Solution

GhostMod earned 0 total points
ID: 17047068
Closed, 500 points refunded.

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