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ACRODIST.EXE- aplication error saying that my memory could not be "read"

Posted on 2006-06-29
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Last Modified: 2012-08-14
the error specifically says-

  the instruction at "0x0045c9e5" referenced memory at "0x01deebdc". the memory could not be "read"


as of yet i have reloaded acrobat 2 time now, and it is completely updated. i have acrobat 7.0 pro.
this specifically comes up when i try to either open ditiller or if i try to convert a word doc to a pdf and it is happenning right when it is building a font table.

thank you
jb
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Question by:Brendle
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8 Comments
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17018624
The error message just means that Distiller crashed.
WHich operating system are you running? Did Distiller ever work on this system?
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Author Comment

by:Brendle
ID: 17019095
i am on windows xp, and yes up until about a week ago it has worked perfectly.
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Author Comment

by:Brendle
ID: 17020679
i forgot to mention that i tried adding more memory, i think and axtra 1 gig...
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17031473
That's odd. Are you sure your memory is good? Are you running into any other application errors? How much memory do you have in this system?
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Author Comment

by:Brendle
ID: 17033353
nothing wrong with the meory, currently i have 1 gig in it, but just to be sure i put in an extra 1 gig for a total of 2 gigs and i still got the same error messege
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Author Comment

by:Brendle
ID: 17040311
Called Adobe and they had me remove remnants of version 5.0  and 6.0 and everything is working fine
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 17041707
Good. Post a request in the community support area (use the Support link at the top of the page) and request that this question be PAQed and your points refunded.
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ID: 17047068
Closed, 500 points refunded.

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