Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5100
  • Last Modified:

ACRODIST.EXE- aplication error saying that my memory could not be "read"

the error specifically says-

  the instruction at "0x0045c9e5" referenced memory at "0x01deebdc". the memory could not be "read"


as of yet i have reloaded acrobat 2 time now, and it is completely updated. i have acrobat 7.0 pro.
this specifically comes up when i try to either open ditiller or if i try to convert a word doc to a pdf and it is happenning right when it is building a font table.

thank you
jb
0
Brendle
Asked:
Brendle
  • 4
  • 3
1 Solution
 
Karl Heinz KremerCommented:
The error message just means that Distiller crashed.
WHich operating system are you running? Did Distiller ever work on this system?
0
 
BrendleAuthor Commented:
i am on windows xp, and yes up until about a week ago it has worked perfectly.
0
 
BrendleAuthor Commented:
i forgot to mention that i tried adding more memory, i think and axtra 1 gig...
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

 
Karl Heinz KremerCommented:
That's odd. Are you sure your memory is good? Are you running into any other application errors? How much memory do you have in this system?
0
 
BrendleAuthor Commented:
nothing wrong with the meory, currently i have 1 gig in it, but just to be sure i put in an extra 1 gig for a total of 2 gigs and i still got the same error messege
0
 
BrendleAuthor Commented:
Called Adobe and they had me remove remnants of version 5.0  and 6.0 and everything is working fine
0
 
Karl Heinz KremerCommented:
Good. Post a request in the community support area (use the Support link at the top of the page) and request that this question be PAQed and your points refunded.
0
 
GhostModCommented:
Closed, 500 points refunded.

GhostMod
Community Support Moderator
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now