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Unable to install Wireless Driver - access is denied

Posted on 2006-06-29
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Last Modified: 2007-12-19
Hi Guys,

I'm trying to upgrade the driver for the intel 2200BG wireless adapter in my notebook. I tried the standard method - Device-manager -> Device Properties -> Upgrade Driver... - I select the new driver file, and some files appear to copy correctly, but then I get a 'Cannot install this hardware' message, with 'Access is Denied' as the cause.

I'm logged as the local administrator, I've tried disabling the device first, I've tried the same procedure in safe mode - all with the same result.

I've also tried the installer that comes with the package (even though this installs a lot of software I don't want) - this fails too, though it doesn't give a reason.

I've tried removing the device entirely, in the hope that I can tell Windows where to get the new driver during install, but I'm never given the chance - windows takes it's previous version and just uses that.

Does anyone know what could cause this error, and a way to work around it?

Thanks in advance!
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Question by:kibatsu
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7 Comments
 
LVL 13

Expert Comment

by:itcoza
ID: 17014813
Download a signed driver from the Net.  Sounds like the one you have there is corrupt or an older version.

Regards,
M
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LVL 2

Author Comment

by:kibatsu
ID: 17014866
The package I got came straight from intel - it's definitely signed.

I've downloaded the package twice - and checked that they match - they do, so I don't think it's a corrupt download issue. The other software in the package installs no problems at all.
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LVL 13

Expert Comment

by:itcoza
ID: 17014890
Must be... send a mail to their support.

Regards,
M
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LVL 2

Author Comment

by:kibatsu
ID: 17015213
Turns out the intel installer also has a repair utility - running this fixed the problem, and I'm now running the correct version.

Thanks for your help itcoza!

B
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Expert Comment

by:Marc Z
ID: 17018411
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