Solved

Client Problem accessing Network Drive

Posted on 2006-06-29
17
398 Views
Last Modified: 2008-01-09
I asked this question in the Windows XP section but have not received any comments so I thought I would try this section before I give up and reinstall Windows.

I have a Windows 2000 server with a mix of Windows 2000 and Windows XP clients.  I have one XP machine that when logged into the our domane and I navigate to the Q drive (Network drive), I can see and navigate to all subfolders, but when I click on a file, my computer just hangs with an hourglass.  Sometimes I  can actually open a folder in word but when I try to resave or save as the system hangs. There is no problems when working with any local files.

I thought it might be a microsoft office issue so I uninstalled office 2003. Same problem with just Windows explorer.  I reinstalled Office and same problem.  I have no problems working with folders on the local computer, just network folders.

I have performed routine temp files cleaning, scanned for viruses and performed Windows updates.
0
Comment
Question by:waytron
  • 6
  • 6
  • 2
  • +2
17 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17014911
do you have a domain configured?
0
 
LVL 1

Author Comment

by:waytron
ID: 17015028
Yes domain is configured and I forgot to mention that this computer has been working fine for the past 6 months.  I thought that maybe something was wrong with her account, but I have the same problem even when I log in as the system Admin.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17015034
so its unique to that one machine

what is logged in the event logs
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 1

Author Comment

by:waytron
ID: 17015051
Yes, all other machines are fine.
I was not able to get into the server room to check, but will tomorrow.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17015061
more interested on the logs on the client at the moment if you have access
0
 
LVL 1

Author Comment

by:waytron
ID: 17015079
No, I don't have access until I get in the office tomorrow
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17015185
aight let me know
0
 
LVL 4

Expert Comment

by:gbirkemeier
ID: 17015236
Run system restore and go back a day or so before this started to happen.
Start --> Accessories --> System Tools --> System Restore
It's not elegant, and it doesn't tell you why, but it may be a really quick fix, and that is what the user and managers want.
0
 
LVL 26

Expert Comment

by:Pber
ID: 17017258
This could be a networking issue as it's only happening on network drives.  Is the client configured properly i.e 10 half, 10 full, 100 half, 100 full Auto, etc.
0
 
LVL 1

Author Comment

by:waytron
ID: 17019058
I tried a system restore back a week and then back a month and I still have the same problem.

I checked the event log on the client and this is what I Get:

Fault bucket 296734104.

I checked the Network NIC settings and it is set to auto which is the same for all the other computers.


0
 
LVL 26

Expert Comment

by:Pber
ID: 17019080
Are you using a managed switch, is the port you are patched into set to auto/auto as well?  Something to ask the network guys...  If you are plugged into a small workgroup switch the client will probably be fine.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17022076
system restore is one of the biggest "Fault Buckets' in MS history as far as i am concerned.....it's a harbor for malware and all round crap......i highly advice against using it especially in a network environment
0
 
LVL 1

Author Comment

by:waytron
ID: 17026319
Well, I gave up and brought the computer home with me to reinstall Windows.  I will bring it back to the office on Monday and let you know if that worked.
0
 
LVL 1

Author Comment

by:waytron
ID: 17047385
Update, I reformated and reinstalled Windows and office and the computer and network drive access is fine now.  I guess I will never know what was wrong.  Thanks for all your help.  I guess sometimes a reinstall is the only way to get things working again.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17087094
often its the way with windows my friend
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 17382246
PAQ / Refund
ee ai construct, community support moderator
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article is in response to a question (http://www.experts-exchange.com/Networking/Network_Management/Network_Analysis/Q_28230497.html) here at Experts Exchange. The Original Poster (OP) requires a utility that will accept a list of IP addresses …
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question