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Can't receive mail in outlook 2003 or outlook express 6 via POP3

Posted on 2006-06-29
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Last Modified: 2010-04-08

I have a really weird problem.   I have 2 small work groups on the same network.   My POP3 mail server is on one workgroup and the clients are on the other work group.   One client is running Win XP and can send / recieve mail without any problems internal and external to our network.   The second client is running Media Center.   It is configured to check the same email accounts as client 1.   The MC system just will not recieve any email.   It will send just fine but will not recieve.   It doesn't matter if I try outlook 2003 or express.   Driving me crazy.

Anyone have any clue why this would happen?

I have SPA configured on both as well as "my outgoing mail server requires authentication".   If I run the test account settings in outlook 2003 on the MC system it works and I get all green check marks.   However, I can't see the messages.   If I go to machine one it will download the msgs just fine.

The MC system running Outlook Express is configured for multiple identities under a main account.   The main account seems to send / receive mail but none of the other identities are working.   They can send but can't receive.

All the outlook express settings for the accounts are the same between client 1 and 2.  Client 1 works Client 2 can't receive.

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Question by:jondrejik
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6 Comments
 
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Expert Comment

by:upul007
ID: 17015982
In account settings, have you put the server name for pop/smtp like name.domain.com or do u use the IP. If it's the name use the IP and retry.
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Author Comment

by:jondrejik
ID: 17017466
Made the change on the Media Center system to both outlook 2003 and outlook express 6.   Same basic thing.  Both can send but can't receive.  Here are more details..

Media Center OS with Outlook 2003 - Send OK but no recieve for the profile I was using.  Downloaded mail for a different profile.

Media Center OS with Outlook Express 6 -  Main account Send / Receive OK but switch identity to a second identify and Send OK but no receive mail.

I can look in the POP 3 mail directory and see lots of messages in the mailbox for the accounts so I know there are messages queued up.

This is weird.   It must have something to do with this being a media center PC.
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Author Comment

by:jondrejik
ID: 17339524
The way I got this working is by creating another account on my system.  On the new account I created new email accounts that allowed me to send / receive email
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LVL 17

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by:upul007
ID: 17339700
Glad you were able to resolve your issue yourself. Please post a question in the support area asking for your points to be refunded.
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CetusMOD earned 0 total points
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CetusMOD
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