I have a customer's PC running Windows XP home. On boot it runs scandisk and then gives a black screen with only the mouse pointer working. If I exit from scandisk, again I get the black screen.
I have booted into the recovery console from the CD and can run chkdsk /p which reports no errors, I have run Microscope h/w diagnositc on the disk which again reports no errors. I have tried a Windoiws repair, it runs ok, but the problem remains.
Please can anyone help.