Outlook locking externally stored emails after one view...
Posted on 2006-06-30
I have a really serious problem. The company I work for stores student evidence sent to them by email as externally saved email files with the file still inside. Outlook on certain machines/peoples logins (not sure which, I haven't experimented yet for the following reason) opens the email perfectly fine first time allowing the attachments to be opened/saved/etc but after closing the email nobody can then open it again, giving an alert saying that the file may no longer be there or permissions have changed. This locks it for *anyone* then trying to view it.
Nobody has touched file/folder permissions (that's me only, I took away everybody's access to this because people kept screwing payroll up) so this is really stumping me. The only thing vaguely related is due to a previous question I asked about having two mailboxes in the same outlook window wher I was playing around with *new only* accounts, and the main accounts this occurs on had no changes whatsoever.
I'm giving 500 points for the fix because this is student evidence and we're about to be inspected by the boards in the next month and this could result in P45s all round. Grade A also if you can explain why.
Lesson learned: All staff will no longer store emails and attached documents like this... I told them...