Dell Mouse wheel issue

Posted on 2006-06-30
Last Modified: 2013-12-09
This just recently started to happen

I think it might be a virus

Whenever i'm int a website and I use the mouse roller to scroll up and down any applications I have open that are minimized at the bottom of my screen start to shake and flicker and the webpages start to jump all over the place,  up a page, back a page....

if I just point and click, or use the slide bar by pointing, clicking and dragging it doesn't happen.

only when I use the wheel on the mouse?

I think its probably an internet explorer error or some type of adware, maleware, virus?

What do you think?
Question by:WestonGroup
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 69

Accepted Solution

Callandor earned 250 total points
ID: 17017965
If you try another mouse, you can isolate whether it's that particular mouse or software.  I think the wheel is just not making good contact and is causing the flicker.

Expert Comment

ID: 17017980
Is your Shift Key stuck by chance?  Because if you hold your shift key and scroll it will scroll through open windows.  

Assisted Solution

Nerdx earned 250 total points
ID: 17018284
Dear WestonGroup,

Download HijackThis from:

Copy and paste the log file @ and click 'Analyse'. Paste a link to the log file from here and then we can check if there is any 'nasties' that need to be removed. The 'nasties' will be displayed on the website itself, which is useful to find out what you are trying to remove. I am also suspecting this to being a spyware/virus/malware issue if the screen shakes/flickers each time you do it.

Do this as soon as possible please!


# Nerd
Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.


Author Comment

ID: 17018319
ok swapped the mouse out and it still does it

it doesn't funnel though the open funnels back and forth through webpages

the open programs just start to flickers

Expert Comment

ID: 17018437
By the looks of it, you have got a low of Poker spyware on your computer. These are sometimes installed with the software from Party Poker, but I wouldn't recommend that you keep them. Try going into Add/Remove programs and removing things which you think may be spyware - such as 'Smiley Central', 'Party Poker' etc, before using the spyware removal tools below.


Ad-Aware SE Personal:
Spyware - Search & Destroy:

Try them all, and hopefully it should remove the problem for the spyware.

After, try fixing the known 'nasties' found in your HijackThis log file. Remember not to remove the ones that you know, or think, are good.

# Nerd

Author Comment

ID: 17018918
Party poker isn't installed on my computer,

I have those programs listed above and ran them prior to asking experts  so I know that didn't fix the problem

Expert Comment

ID: 17019218
Dear WestonGroup,

I assumed that it was recently installed, but not correctly removed due to the entry displayed below:

O9 - Extra button: - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

Open HijackThis and remove the nasties - which you think are bad - displayed from the log file on the website.

* Remember that not all the nasties displayed are actually bad, so please be careful when selecting which entries you want to be deleted when using HijackThis.

# Nerd

Expert Comment

ID: 17024904
Hmmm, puter_geek's suggestion seems promising to me ("Is your Shift Key stuck by chance?"). I didn't know the scroll wheel could do this, but in Firefox, when I hold the shift key down, my scroll wheel goes back and forward through the page history, pretty much like you describe, WestonGroup, in your original post. As far as the flickering goes, I bet that's just some simple visual stuttering on Windows's part. I've seen it before.

A while ago, I had the right answer to a question here that involved the Windows key being stuck and giving intermittent contact:

Ask yourself: knowing what spyware is, is it likely that it would change the behaviour of the scroll wheel? Don't be misled by the fact that this is occurring in a browser. Perhaps a spyware infection is possible, but I'd try a different keyboard first (or just unplug the keyboard entirely and surf mouse-only as a test). A simple physical / electrical issue would account for this problem.

And I don't think it's the mouse at fault. If the mouse wheel had intermittent contact or something of that nature, we would not expect unusual behaviour, just unreliable but otherwise normal behaviour.

Expert Comment

ID: 17093615
Glad you found our suggestions helpful :)

# Nerd

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question