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Error message when trying to move email to .pst folder

Posted on 2006-06-30
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Last Modified: 2011-01-31
Hi,

I am trying to move all my deleted email to a folder in a pst file.  I first open up the delete items folder and then select all email.  Then I try to move them to the pst.  I get the following message: "creating a new item from the selected items could take some time.  Are you sure you want to create a new item from these 55 items?

If I say yes it creates a message and pastes all the email in this new message.

Thanks,
Paul
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Question by:hd181a
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by:hd181a
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I have narrowed it down to deleted tasks and meeting notices as the items that cannot be moved.  Any ideas why this is happening?

Paul
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war1 earned 500 total points
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Greetings, hd181a !

The issue that the emails in Deleted Items folder are already in a PST file. So you need to create a new PST file and move the emails to the new PST file.

First Create a new PST file.
http://www.outlook-tips.net/howto/profile.htm

Then drag the emails from Deleted Items folder to the new PST file.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52

Best wishes!
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Author Comment

by:hd181a
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Let me clarify this.  I am trying to move messages from the Deleted Items folder to a folder in a .pst file and then I get the message.
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by:war1
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hd181a,

What you are doing cannot create a new PST file. Looks like you are trying to move the Deleted Items emails to a PST file which already has the Deleted Items emails.  You need to create a new PST file as I have shown above and drag the Deleted Items to the new folder.
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by:war1
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hd181a,

Did I help you find an answer?  If so, why the C grade?  See the Grading Guidelines:
http://www.experts-exchange.com/help.jsp#hi73

Grading at Experts Exchange is NOT like school. Here's what EE says: Although we use an A-D scale here at Experts Exchange, it works differently than, say, school grades. If one or more Experts' proposals are accepted as answers, they should usually be given an A or B grade, since they have taken the time to provide you with a working solution. If a possible solution is incomplete - ask for clarification or details before accepting the answer and grading it. People should not be given lower grades because of incorrect grammar or because you just accepted their answer or comment to close the question. Keep in mind, your question and any follow-up comments should be focused so that there can be a specific answer. The following is a good guideline to follow when grading:

        * A: The Expert(s) either provided you with a thorough answer or they provided you with a link to information that thoroughly answered your question. An "A" can also be given to any answer that you found informative or enlightening beyond the direct question that you asked.
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