Error message when trying to move email to .pst folder

Posted on 2006-06-30
Last Modified: 2011-01-31

I am trying to move all my deleted email to a folder in a pst file.  I first open up the delete items folder and then select all email.  Then I try to move them to the pst.  I get the following message: "creating a new item from the selected items could take some time.  Are you sure you want to create a new item from these 55 items?

If I say yes it creates a message and pastes all the email in this new message.

Question by:hd181a
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Author Comment

ID: 17018233
I have narrowed it down to deleted tasks and meeting notices as the items that cannot be moved.  Any ideas why this is happening?

LVL 97

Accepted Solution

war1 earned 500 total points
ID: 17018246
Greetings, hd181a !

The issue that the emails in Deleted Items folder are already in a PST file. So you need to create a new PST file and move the emails to the new PST file.

First Create a new PST file.

Then drag the emails from Deleted Items folder to the new PST file.

Best wishes!

Author Comment

ID: 17021087
Let me clarify this.  I am trying to move messages from the Deleted Items folder to a folder in a .pst file and then I get the message.
LVL 97

Expert Comment

ID: 17037609

What you are doing cannot create a new PST file. Looks like you are trying to move the Deleted Items emails to a PST file which already has the Deleted Items emails.  You need to create a new PST file as I have shown above and drag the Deleted Items to the new folder.
LVL 97

Expert Comment

ID: 17313889

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