Link to home
Start Free TrialLog in
Avatar of hd181a
hd181a

asked on

Error message when trying to move email to .pst folder

Hi,

I am trying to move all my deleted email to a folder in a pst file.  I first open up the delete items folder and then select all email.  Then I try to move them to the pst.  I get the following message: "creating a new item from the selected items could take some time.  Are you sure you want to create a new item from these 55 items?

If I say yes it creates a message and pastes all the email in this new message.

Thanks,
Paul
Avatar of hd181a
hd181a

ASKER

I have narrowed it down to deleted tasks and meeting notices as the items that cannot be moved.  Any ideas why this is happening?

Paul
ASKER CERTIFIED SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of hd181a

ASKER

Let me clarify this.  I am trying to move messages from the Deleted Items folder to a folder in a .pst file and then I get the message.
hd181a,

What you are doing cannot create a new PST file. Looks like you are trying to move the Deleted Items emails to a PST file which already has the Deleted Items emails.  You need to create a new PST file as I have shown above and drag the Deleted Items to the new folder.
hd181a,

Did I help you find an answer?  If so, why the C grade?  See the Grading Guidelines:
https://www.experts-exchange.com/help.jsp#hi73

Grading at Experts Exchange is NOT like school. Here's what EE says: Although we use an A-D scale here at Experts Exchange, it works differently than, say, school grades. If one or more Experts' proposals are accepted as answers, they should usually be given an A or B grade, since they have taken the time to provide you with a working solution. If a possible solution is incomplete - ask for clarification or details before accepting the answer and grading it. People should not be given lower grades because of incorrect grammar or because you just accepted their answer or comment to close the question. Keep in mind, your question and any follow-up comments should be focused so that there can be a specific answer. The following is a good guideline to follow when grading:

        * A: The Expert(s) either provided you with a thorough answer or they provided you with a link to information that thoroughly answered your question. An "A" can also be given to any answer that you found informative or enlightening beyond the direct question that you asked.
        * B: The Expert(s) provided an acceptable solution, or a link to an acceptable solution, that you were able to use, although you may have needed a bit more information to complete the task.
        * C: Because Experts' reliability are often judged by their grading records, many Experts would like the opportunity to clarify if you have questions about their solutions. If you have given the Expert(s) ample time to respond to your clarification posts and you have responded to each of their posts providing requested information; or if the answers, after clarification, lack finality or do not completely address the issue presented, then a "C" grade is an option. You also have the option here of just asking Community Support to delete the question.