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citrix - annoying redirect page when users access citrix

Posted on 2006-06-30
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Last Modified: 2010-04-18
Hi,
  I have a domain name pointing to my citrix server, when a user goes to that domain name they get a page which says "You are being redirected, bla bla bla"  After a few seconds I arrive at the ctirix screen - can I stop this?  Does anyone know how to change this?

Thanks

DB
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Question by:fsbsupport
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BLipman earned 500 total points
ID: 17063014
It is an IIS setting, the process is getting shut down after an idle timeout and then the next person who hits the site needs to wait while the aspx is reloaded.  You can adjust the IIS settings as below:

http://support.citrix.com/forums/thread.jspa?forumID=94&threadID=69764&messageID=412098&

"The delay occurs whenever the Web Interface web application is not already running.

When this is the case, a lot of .aspx files need to be compiled by the web server. Once they get compiled, access to the scripts is much faster.

By default, IIS will terminate a web application that is idle for 20 minutes. You can reduce the number of times the delay occurs by increasing or eliminating this timeout. To do so, follow these steps on the WI server (assuming IIS 6.0):

1) Open IIS Manager
2) Select Application Pools > CitrixWebInterfaceAppPool
3) Right-Click and view Properties
4) On the Performance tab, edit the Idle timeout settings

Personally I'm in favor of clearing the checkbox that says "Shutdown worker processes after being idle for (time in minutes)". That way the web app only restarts (creating the delay) for the first user and then never again unless IIS is restarted.

JayT "

On that note, you can also change your link to go right to the auth.aspx page and skip the redirect, I forget why they do that in the first place.  I would do what Jay says above though, he is an engineer at Citrix.  Good luck!
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