• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 194
  • Last Modified:

citrix - annoying redirect page when users access citrix

  I have a domain name pointing to my citrix server, when a user goes to that domain name they get a page which says "You are being redirected, bla bla bla"  After a few seconds I arrive at the ctirix screen - can I stop this?  Does anyone know how to change this?


1 Solution
It is an IIS setting, the process is getting shut down after an idle timeout and then the next person who hits the site needs to wait while the aspx is reloaded.  You can adjust the IIS settings as below:


"The delay occurs whenever the Web Interface web application is not already running.

When this is the case, a lot of .aspx files need to be compiled by the web server. Once they get compiled, access to the scripts is much faster.

By default, IIS will terminate a web application that is idle for 20 minutes. You can reduce the number of times the delay occurs by increasing or eliminating this timeout. To do so, follow these steps on the WI server (assuming IIS 6.0):

1) Open IIS Manager
2) Select Application Pools > CitrixWebInterfaceAppPool
3) Right-Click and view Properties
4) On the Performance tab, edit the Idle timeout settings

Personally I'm in favor of clearing the checkbox that says "Shutdown worker processes after being idle for (time in minutes)". That way the web app only restarts (creating the delay) for the first user and then never again unless IIS is restarted.

JayT "

On that note, you can also change your link to go right to the auth.aspx page and skip the redirect, I forget why they do that in the first place.  I would do what Jay says above though, he is an engineer at Citrix.  Good luck!
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now