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OWA "Access Denied" to all Users after Exchange SP3 Upgrade

Please help this is urgent!!!!

 Upgraded Exchange 2003 to SP3 on a windows 2003 SBS on tuesday night... since then no one has been able to access mailboxes via OWA. After 3 attempts returns Access Denied! Administrator account affected as well!


 Anyone have any ideas - nothing helpful in the event logs or ISS logs

I was running fine before the update!

Thanks,

Mike
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mnichols1202
Asked:
mnichols1202
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1 Solution
 
SembeeCommented:
Sure you have that service pack number correct? If you have installed Exchange 2003 SP3, then you are using something that hasn't come from Microsoft. The highest Service Pack for Exchange 2003 is SP2.

Simon.
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mnichols1202Author Commented:
Dang it!!!! - Sorry it was a typo.  (thats my story and i'm stickng to it!)  

you are correct - SP2 is what i have installed!

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SembeeCommented:
When you attempt to access OWA, what happens?

Do you get the web page or a username and password box?

When you enter your username and password in either, how do you enter it?

username
domain\username
username@domain.com

something else?

Simon.
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mnichols1202Author Commented:
username only has always worked but i have tried all three methods with no sucess
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SembeeCommented:
Are you getting the forms page or a username/password prompt box?
Are you using SSL?

Simon.
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mnichols1202Author Commented:
username/password prompt box

no

we have 2 cell phones that access the exchange server and they die with SSL enabled
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ppuroCommented:
If this is happening only after applying Exchange service pack 2.

Please check the version of ASP.dll file.

It should be 6.0.3790.1830 with Windows 2003 SP1 and 6.0.3790.0 with Windows 2003 without any SP.

Check the same. You might need to reapply the SP for windows.

Regards,

Prasad
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SembeeCommented:
Don't confuse require SSL with SSL support. You can have SSL available to your users without the requirement.

users: https://mail.domain.com
phones: http://mail.domain.com

Simon.
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mnichols1202Author Commented:
understand - it's definately http:// no ssl
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mnichols1202Author Commented:
Had to call microsoft!  Turned out to be an easy domain fix.  $245 for 30 second fix... Nice money if you can get it! LOL!
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mnichols1202Author Commented:
How do i close the question without points?
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SembeeCommented:
If you want to close the question without awarding points, then you need to post in the support topic area - click on the top right corner.

You will need to include a link to the question and your reasons for wanting the question closed without awarding the points.

Simon.
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