Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

USB won't detect printer

Posted on 2006-06-30
6
Medium Priority
?
549 Views
Last Modified: 2013-12-15
So I just bought this HP 5440 for a co-worker.  I have never run into any problems intalling a printer before.  I plug it in to the computer, and nothing happens, nothing is detected.  I tried 2 printers (usb) and I have tried multiple cables.  USB 001 doesn't even show up as an option under adding printers.  I have just purchased a secondary pci usb card because I wasn't sure if it was just the connectors on the motherboard.  Here is the setup:

Win2k, usb printing...

I was told to replace the usbmon and usb print drivers, restart, then attempt to lacate the printer.  But still no luck.  Anyone have any ideas?!?!??  I know its something to do with the computer, not the printer...just dont know what.
0
Comment
Question by:nheffner
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 17064027
first : do you have onboard usb? is it enabled in the bios?
You can also try the usb printers on another system to ensure they are ok
0
 

Author Comment

by:nheffner
ID: 17071935
I have onboard usb and it is enabled inside the bios.  I even got a PCI card with usb slots on it thinking it could possibly be the motherboard.   Printer works fine from another pc...im stumped.
0
 
LVL 93

Expert Comment

by:nobus
ID: 17073754
are other usb devices working on those ports?
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:nheffner
ID: 17073782
yup, everything else works except printing devices
0
 
LVL 93

Accepted Solution

by:
nobus earned 500 total points
ID: 17073848
try connecting the printer on a powered hub
0
 

Author Comment

by:nheffner
ID: 17073867
I will try that and get back to you
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question