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nheffner

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USB won't detect printer

So I just bought this HP 5440 for a co-worker.  I have never run into any problems intalling a printer before.  I plug it in to the computer, and nothing happens, nothing is detected.  I tried 2 printers (usb) and I have tried multiple cables.  USB 001 doesn't even show up as an option under adding printers.  I have just purchased a secondary pci usb card because I wasn't sure if it was just the connectors on the motherboard.  Here is the setup:

Win2k, usb printing...

I was told to replace the usbmon and usb print drivers, restart, then attempt to lacate the printer.  But still no luck.  Anyone have any ideas?!?!??  I know its something to do with the computer, not the printer...just dont know what.
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nobus
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first : do you have onboard usb? is it enabled in the bios?
You can also try the usb printers on another system to ensure they are ok
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nheffner

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I have onboard usb and it is enabled inside the bios.  I even got a PCI card with usb slots on it thinking it could possibly be the motherboard.   Printer works fine from another pc...im stumped.
are other usb devices working on those ports?
yup, everything else works except printing devices
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nobus
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I will try that and get back to you