HP 4100n Keeps saying to load plain paper
Posted on 2006-06-30
We have an HP 4100n networked printer that we just got supposedly refurbished. Everytime someone prints to it though, it keeps saying:
"Tray 1 Load
then I have to press the green "GO" button & it says:
then I have to press the green "GO" button again.
After that it will print. I've logged into it via IP to compare all the settings to one of our other 4100n's, but all the settings you can change are the same. There is one big difference though & I don't have a clue how to fix it. On the Paper Handling Menu of the one with the problems, it says:
TRAY 2 SIZE EXEC
the one that works correctly, says LETTER instead of EXEC. Anyone have a flipping clue how to fix it so we don't have to press "GO" to print things?