How to connect 2 e-mail accounts from outside our LAN using Outlook 2003 on Exchange Server 2003

The user was configured on our network with her e-mail profile and her manager's e-mail profile. We tested it and it worked just fine when it was connected on our LAN.  However, when she tries to connect to the manager's e-mail account it fails to load now that the computer is in her home. Is it a permissions issue because she has be granted permission to view, edit and control the manager's account? She is coming across the public internet using a cable modem with direct access using Exchange over the Internet, connecting to my Exchange mailbox using HTTP under Exchange Proxy settings with basic authentication. It works really well for her e-mail account but not her manager's.  Any suggestions to resolve this?
eemikecAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
ET0000Connect With a Mentor Commented:
If the managers profile was configured with the password and the pw changed, the profile needs to be updated with the new password.
0
 
upul007Commented:
This is more of an exchange question. Please post a pointer to this in that TA. Watching the England/Portugal match, who will win...
0
 
eemikecAuthor Commented:
Thanks for your reply.  I will repost later. My son thinks Portugal is going to win it all!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.