I have a user that needs to access another users mailbox. The mail server is Exchange 2003 with SP2. The mail client is Outlook 2003. I know that in Outlook a user can access another’s by opening “open other users folder” and pick the folder type. What if the user wants’ to access a folder that his has permission to access is not a default folder…other then the inbox. If the user sharing the folder is sharing a folder called “Billing”, how can another user with permissions access that folder. If the user don’t have “full mailbox access” but wishes to access only the “Billing” folder how can that user get to the folder????