Solved

PDF File Does Not Display In My Browser

Posted on 2006-07-01
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Last Modified: 2012-06-27
When I navigate to any pdf file on the web, it loads into the browser window and displays the page for about 5 seconds, then disappears into a blank, white screen.  It will display again if I refresh, but then disappears again.  I've checked with two other people and they are able to view the document just fine.  So I'm thinking there is something wrong with my system.

It does this on Firefox 1.5.0.4 and IE 6.0, so reinstalling Firefox probably won't help.

I just ran System File Checker, sfc /scannow, which completed w/o errors.
I've cleare the cache and cookies.
I'm going to run Registry Mechanic and virus scans right now.

What else could be wrong with my system?  What do you suggest?
Any other information you need me to reveal?

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Windows XP
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Question by:WizeOwl
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callrs earned 350 total points
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Uninstall Acrobat (Start > Control Panel > (Classic View) > Add/Remove Programs)
Then re-download & reinstall: http://www.adobe.com/go/gntray_dl_get_reader

But first, did you run anti-malware, such as Adaware?
- Antivirus with updated defs (use free AVG from www.grisoft.com if you don't have antivirus)
- Anti-Spyware etc.: http://www.lavasoft.de/software/adaware/  http://forums.majorgeeks.com/showthread.php?t=35407  
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by:maesk
maesk earned 100 total points
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Probably it's just a setting in Adobe reader that you have to change. Open Adobe reader, in the menu choose edit -> Preferences -> Internet and check if "select Display PDF in Browser" is checked, if there's no tick, click on it and choose OK. Then restart your browser and try again to load the PDF in the browser.
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by:maesk
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<edit>The option in Adobe reader is called "Display PDF in Browser" not "select Display PDF in Browser"</edit>
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by:WizeOwl
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Thanks for the replies.  The Internet PDF Display setting is already enabled in Acrobat.  However, when I exited Acrobat, an error dialog appeared saying it was closing because of a memory corruption error.  I'm going to reinstall Acrobat.  I'll report back here when finished.
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by:callrs
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http://windowsxp.mvps.org/IEFIX.htm     IEFix - General purpose fix for Internet Explorer for Windows 98/ME/2000/XP
http://noahdfear.geekstogo.com/         Dave's World - Desktop Hijackers - Trojan-Spy.HTML.Smitfraud.c malware  
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378     How to reinstall or repair Internet Explorer
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by:WizeOwl
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I've uninstalled prior installations of Adobe Acrobat.  I'm now reinstalling Adobe 7.0 Pro.  I'm getting the following error -

   Error 1406. Could not write value to key   /SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/...
.../{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}. Verify that you have sufficient access to that key, or contact your support personnel.    Abort - Retry - Ignore

The elipses (...) are in the original message.

I found this on google, http://www.adobe.com/support/techdocs/329137.html
So I'm going to try Method 2. first.  Reset permissions on that key.  Then if that doesn't work I'll uninstall, AGAIN, and remove all registry keys pertaining to Acrobat 7.0.  Of course after having cloned my hard drive as a backup and set a restore point.  I also use Total Uninstall.
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by:WizeOwl
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-----------------------
   Registry Fix
-----------------------
I was able to install Acrobat 7.0 Professional.

However, I could not access web pages with pdf files, http://.../file.pdf, so I've used the Windows System Restore utility to restore to a point from last night, 7-1-2006, prior to all this.

----------------------------------
   Memory Corruption Error
----------------------------------
I've been getting the following error when exiting Acrobat, "the application is being terminated because of memory corruption", so I'm following, http://www.adobe.com/support/techdocs/331958.html, instructions #2.  I will then reinstall Acrobat and try again.
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by:callrs
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Makes me want to not upgrade to v7. I'm happy with v5 and v6 : )
v6 will work for most pdfs
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by:WizeOwl
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===================================
                  Resolved:  PDF Browsing Issue
===================================
I'm still getting the Memory Corruption error, but since it's after the closing app, I don't care.  I am able to view pdf's in my browser, now, so the issue is resolved.  Not sure exactly how I fixed it, but basically had to remove all adobe acrobat from my system and re-install.


===================================
                  Office 2003 & PDF Conversion
===================================
Can't create PDF's from Office 2003 unless you have Acrobat v7.0.

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by:maesk
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You could use the freeware PDF Creator: http://sourceforge.net/projects/pdfcreator/
to create PDF's from Office 2003 - but that's probably not necessary anymore now. Glad it works more or less.
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