Solved

Trouble loading Win XP Pro on HP x4000 workstation

Posted on 2006-07-01
15
2,096 Views
Last Modified: 2008-01-09
Sirs:
     I have a HPx4000 workstation that has been giving me fits. This system has a SCSI 18 GB HDD installed and I have also installed a WD 300 GB 7200 RPM IDE HDD on the IDE Channel. This is a single drive with no other slave installed. On the other IDE channel there is a HP CDrom installed. I initially attempted to install Win XP home on this system. The XP disk read OK and began to install Windows, and formatted the disk fine, also loaded system files, etc. and then shut down on it's own, and restarted (the initial 1st restart). Directly after restart I get an error PXE61-media test failure, check cable, and PXE-MOF:exiting Intel PXE rom, operating system not found. I have already asked a similar question to EE and thought I had the answer. I have tried to set the network boot to the last in the sequence, tried to disable network boot, and tried both cable select and master on the HDD settings, as well as no jumper at all. I have set bios to default values, and cleared the CMOS. I removed the system battery for a period of time and reinstalled. Still the same error messages. I have the CDrom set to master presently but also tried cable select (also only drive on it's circuit) and changed to the 80 wire cable in it. I have replaced all cables from drives to the mobo, no help.
Still the same messages.
     Now, let me explain something else. I was getting these error messages using a new Win XP Home disk with service pack 2, so in one of my questions I asked if XP Home could be used on a dual processor workstation running a single processor. My answers indicated that I was best off using Pro over Home since it would work with dual processor systems. In a similar question to this one, answers indicated to try and
disable the network boot in bios. So I tried and no help. I had an old Win XP Pro disk laying around (pre service pack 1) so I fdisked the home and loaded this Pro disk on the system. It did not recognize the 300GB HDD, but it formatted what it saw and loaded up just fine AFTER the the first reboot, (like it was supposed to)and continued to carry on with the install. So I thought I had my problems fixed- I believed this was a dual processor system which required XP Pro-I figured it was probably a Bios issue. So I ordered a new XP Pro disk with service pack 2 and large disk support.
     Now I load this new disk (Pro w/ service pack 2) on the system and guess what-I get the same error messages again and can not get rid of them. I understand that WD HDDs can be finicky and that cable select seems to be the best choice according to other opinions on a WD drive. So I have it set there (with 80 strand HDD cable). This workstation has a symbios configuration utility which pops up at startup and I assume this is for SCSI configuration. I am wondering if the system is trying to access SCSI rather than IDE, although in the boot order IDE is placed before SCSI. I can not figure out why system would load correctly with older XP Pro disk but act the same as the new Home disk when loading the new XP Pro disk. My question is-is there something about the age of this workstation
(rdram system) that would allow it to act OK  with an old XP disk and cause problems loading one with service pack 2 installed? Is there something about the SCSI controller possibly in the way, or the huge HDD in an older system? I am in a real pinch to get this system running quickly so could use advice on this one with some of you real pros at EE. All I really need that I can see at this point is to clear the errors where Windows can load properly after it performs it's initial format and shuts down the first time and then automatically restarts, this is when they occur. Thanks in advance for your insights into this- L. Daily greywolf01 at EE

 
0
Comment
Question by:greywolf01
  • 6
  • 5
  • 2
  • +2
15 Comments
 

Author Comment

by:greywolf01
ID: 17025309
I am going to correct this statement on the error message-it now states simply "A disk error occurred-Press Ctrl+Alt.+Del to restart". This is what I am getting over and over and over again now.  Thanks. L. Daily
 
0
 
LVL 7

Assisted Solution

by:ieden
ieden earned 50 total points
ID: 17025353
Sounds like the SCSI driver may not be loaded correctly. I would insert the driver disk when promted at the first seconds of setup for additional scsi drivers press "F6".... :)
0
 
LVL 30

Assisted Solution

by:callrs
callrs earned 200 total points
ID: 17025448
>>I had an old Win XP Pro disk laying around (pre service pack 1)...It did not recognize the 300GB HDD, but it formatted what it saw
SP1 has large disk support turned OFF by default

>>Now I load this new disk (Pro w/ service pack 2) on the system and guess what-I get the same error messages
Was sp2 loaded over top the partition created previously? I think you would have needed to clear & re-do the partition(s)

Few things you can try.
1) Boot into the recovery console (RC) & do 'chkdsk /r', then 'fixboot'
2) If still no go, then run 'fixmbr' from RC -  But MS states
"Warning This command can damage your partition tables if a virus is present or if a hardware problem exists" (ref: link #3 below)
3) If still no luck, then re-partition the drive. Then do a format (preferably full instead of quick). Then Install XP Pro Sp2
You can check the health of the drive & re-partition using the WD Data Lifeguard Tools http://support.wdc.com/download/index.asp?swid=1

http://www.experts-exchange.com/Storage/Q_21249962.html     Storage: unmountable boot volume - need to recover data
http://www.bleepingcomputer.com/tutorials/tutorial117.html   How to install and use the Windows XP Recovery Console
http://support.microsoft.com/kb/314058/     Description of the Windows XP Recovery Console
http://www.computing.net/windowsxp/wwwboard/forum/68679.html     Computing.Net - Unmountable boot volume
"matt:  I used the startup disks to boot from the XP CD and chose the Repair option. The repair option only gave me a C:\> which i eventually used c:\>chkdsk /r which hung at 72%, I then did C:\>Fixboot and also a C:\>Fixmbr. After having done all the above, Windows XP still doesn't open. Are there any options left? Thanks ... Problem resolved. It ran chkdsk /r several times and each time it hung at at 72% completed. Finally, I ran chkdsk /r and left it over the weekend and went away. When I came back it was 100% completed. Patience is the moral here. "
0
 
LVL 30

Expert Comment

by:ded9
ID: 17025608
0
 
LVL 44

Assisted Solution

by:scrathcyboy
scrathcyboy earned 50 total points
ID: 17025824
Simply remove the SCSI controller, install the OS, then once it is fully stable and you already have XP drivers for the SCSI card, shut down, install the card, and point it to the correct drivers.  That will work.
0
 

Author Comment

by:greywolf01
ID: 17026141
ded9:
     Thanks for the info, but when I went to this link, I found out that it was mine and this is the same system I am trying to figure out only with a time limit attached now. But thanks alot anyway!

This whole thing is getting mighty interesting as I have again Fdisked and tried re-installing Win XP Pro original WITHOUT service pack 1 or 2 and the damn thing installs without a hitch, although it only sees 130+ GB of hard drive space. Now, WHY would there be seemingly no problems with an OS which does not have 300 GB support yet either OS I tried that had service pack 2 included with large drive support be stumbling over itself so badly trying to load? Can anybody answer that one for me? I have read several forums on this type problem and
others who had this error also had it with service pack 2 XP cds.

0
 

Author Comment

by:greywolf01
ID: 17026158
On this older workstation, is it possible to install the original XP Pro without the service packs and then upgrade to service pack 1 or 2 using the license I bought with this service pack disk I just bought or is this illegal with Microsoft? And is there a possibility that I might run into similar problems after running service pack 2 upgrade?

After I run service pack 1 will Windows then see and be able to format the rest of my 300 GB HDD? Will I need to download large drive support from Western Digital or need a controller card in addition or will the microsoft update take care of it? Thanks!
                           
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 30

Expert Comment

by:ded9
ID: 17026170
get windows xp 64 edition . you can download trial from www.microsoft.com

Try it
0
 

Author Comment

by:greywolf01
ID: 17027024
Not a bad idea if it will work, but this is an older 32 bit system and has to be very stable for a friend, and I have not experienced any part of XP 64 edition, nor any software that will work with it. Are you sure this will work with a 2.0 Xeon 512mb
rdram system?
0
 
LVL 30

Expert Comment

by:ded9
ID: 17027167
i am sorry it seems wrong idea your system is 32bit. You can try vista

Check the links below

http://www.microsoft.com/windowsxp/64bit/facts/benefit.mspx
http://www.microsoft.com/windowsxp/using/64bit/russel_x64faq.mspx
0
 
LVL 30

Expert Comment

by:ded9
ID: 17027177
0
 
LVL 30

Expert Comment

by:ded9
ID: 17027196
http://www.geekstogo.com/forum/index.php?s=9c3ffc1dac79325bf47e43f9267d1a69&showtopic=3985
http://www.experts-exchange.com/Hardware/Desktops/Q_21579800.html

Seems like your hdd is failing what you can do is download a utility to repair hard disk.

http://www.dposoft.net/

download hdd regenerator
Also check the above link which will give you a brief idea

Give a shot
0
 
LVL 30

Expert Comment

by:callrs
ID: 17027215
0
 
LVL 30

Accepted Solution

by:
ded9 earned 200 total points
ID: 17027232
0
 

Author Comment

by:greywolf01
ID: 17027862
Guys:
     Thanks for all of the wonderful information. I have just about pulled my teeth out on this one-and I will tell you what finally worked. I thought I might have a defective drive (which is new), thought I might have drive configured wrong, so tried cable select, master, no jumper at all, etc. etc.I thought maybe my power supply was bad to the hard drive-it is really an up in the air question when this type of error happens. I have been told that Western digital HDDs are good but finicky. I finially went to WDs websight and read and read (when all else fails read the directions, right?). All of the forums said to either use cable select or no jumper at all on WD drives. Well, evidently this info is incorrect, for a picture of jumper settings at WD websight says to close pins 4 and 6 for single IDE drive on the end of a cable (this is a horizontal closing of pins rather than a vertical closing or no jumper at all).
So I did this and VIOLA! I loaded Win XP Pro SP2 without a hitch, loaded updated, etc., and all is now working beautifully! I just hope I don't have a phone call down the line that somebody booted this computer and get that same dreadfull error message again. But I think at this stage that all is well and the system is fixed and is running as it should. I will try to split points according to all your efforts-I still needed your information to try to zero in on the difficulty-I will surely remember this one and thanks again!
                                                             L. Daily
                                                             greywolf01 at EE
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now