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multiple mail accounts for one user

Posted on 2006-07-02
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Last Modified: 2010-05-19
I'm having issues with trying to get a user access to one of the mailboxes on the server.
I have a Server 2003 std setup with Exchange server 2003.

I have had to delete this users' account and then recreate it a couple times while trying to work out the vpn issue and other network issues. Now when her account is logged in and email configured it maps to a new mailbox. I can see in Exchange system manager that there are now 3 mailboxes with this users name, one of which contains all her old mail.

How do I get this old mailbox to associate with the new LAN ID.

Thanks,
Tom
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Question by:BRSTech
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usurper_ii earned 500 total points
ID: 17030823
Delete the two unused mailboxes that you don't want. There are good instructions here:

http://www.msexchange.org/tutorials/Mailbox-Management.html

See Figure 14: Delete an Exchange Mailbox

Then see Figure 20, from the above link. What you want to do is connect the old mailbox with mail in it, to the new(est) user account you created for this user.

basically, you will:

Go to the Exchange System Manager. To do so, navigate through System Manager to Administrative Groups | your administrative group | Servers | your server | First Storage Group | Mailbox Store | Mailboxes. Now, locate the old mailbox for your user that still has their old the e-mail in it. Right click on the mailbox and select the Reconnect command from the resulting shortcut menu. When you do, you will be prompted for the user account that you wish to link the mailbox to...and make this the latest user account for that user you were having trouble with.

Usurper_ii
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Author Comment

by:BRSTech
ID: 17062423
Userper_ii thank you very much for the help.
The funny thing is, that's exactly what I was trying to do. I deleted the new mailboxes first and then tried to reconnect the new one and the "reconnect" feature was grayed out. So I ended up waiting a couple ours came back and all the mailboxes were x-ed out. I was then able to reconnect the mailbox. Weird. Not sure why it would let me immediately reconnect. Maybe some kind of replication issue?

Thanks again!
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