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E-Mail coming from a specific user is getting through to some and some it is not.

Posted on 2006-07-03
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Hello Experts!  Here is my scenario:  I have three users is my domian all connect to the same Echange 2003 Server.  The is a certain e-mail coming from an external account that is reaching two users and not the third.  My questions:  1) Is there a "holding cell" in Exchange Server 2003 where it stores mail marked as junk.  2) Is there a way i can trace this e-mail to see where it was routed to?  All help is greatly apprciated!
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Question by:ibiquity
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ECNSSMT earned 600 total points
ID: 17031083
nope.  no "holding cell".  it may be easier to see if the sender recieved a NDR stating the cause if you don't have anything that can trace easily.  ESM is especially resourse intensive so it should not be used for broad searches.  

it is possible that the 3rd user may have filtering via rules on Outlook that may have inadvertantly move it to another folder.

regards,
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by:ECNSSMT
ID: 17042436
Thanks for the points, but were you able to trace the issue to its source; like a typo on the sender's end? or something like a rule on the reciever's end?

Regards,
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by:ibiquity
ID: 17042663
It ended up being a rule on a Nagios based spam filter.  The filter black lists certain e-mail adresses coming into our office by way of trace routing.  Until it passed through (white listed) it will sit in the black list queue.  I did finally pass through.  Thanks for all your help.
In futher consideration for the future - If i had to trace a white listed e-mail to see where it was routed to - how would that be accomplished?
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