• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 211
  • Last Modified:

E-Mail coming from a specific user is getting through to some and some it is not.

Hello Experts!  Here is my scenario:  I have three users is my domian all connect to the same Echange 2003 Server.  The is a certain e-mail coming from an external account that is reaching two users and not the third.  My questions:  1) Is there a "holding cell" in Exchange Server 2003 where it stores mail marked as junk.  2) Is there a way i can trace this e-mail to see where it was routed to?  All help is greatly apprciated!
  • 2
1 Solution
nope.  no "holding cell".  it may be easier to see if the sender recieved a NDR stating the cause if you don't have anything that can trace easily.  ESM is especially resourse intensive so it should not be used for broad searches.  

it is possible that the 3rd user may have filtering via rules on Outlook that may have inadvertantly move it to another folder.

Thanks for the points, but were you able to trace the issue to its source; like a typo on the sender's end? or something like a rule on the reciever's end?

ibiquityAuthor Commented:
It ended up being a rule on a Nagios based spam filter.  The filter black lists certain e-mail adresses coming into our office by way of trace routing.  Until it passed through (white listed) it will sit in the black list queue.  I did finally pass through.  Thanks for all your help.
In futher consideration for the future - If i had to trace a white listed e-mail to see where it was routed to - how would that be accomplished?
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now