Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Errors in Capture Perfect with my Canon DR-9080c scanner (ASPI Command in Progress)

Posted on 2006-07-03
Medium Priority
Last Modified: 2013-12-27
I have a couple peripherals on my computer and am running Windows XP SP1. I work in a dept. where we all have scanners Canon DR-9080c but I also have a CD burner with Nero installled and a Canon flatbed scanner (LIDE 30). I tried installing/uninstalling both Capture Perfect 2.0 and 3.0 and the drivers from the discs and Canon's web site multiple times but have gotten errors from the begining. Not sure if it matters but I also have Adobe Photoshop installed. (Just listing in case of any known conflicts?)

At first I got an unknown error (-4523) but now I'm getting ASPI Command in Progress (unexpected error) (-4556) whenver I try and scan.

Please let me know if you need additional information and thanks for any help!

I'm not in a big rush and not sure of the difficulty but wanted to give the max points :)
Question by:delaquinta
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 15

Accepted Solution

mcp_jon earned 2000 total points
ID: 17057390
Try to download a set of files called "Winaspi", from " http://www.snapfiles.com/get/winaspi.html "  and install them.

Reboot and try it out !

Best Regards !
LVL 93

Expert Comment

ID: 17057447
if you had errors from the start, i would test this device on another PC first - it can be bad.
LVL 15

Expert Comment

ID: 17057457
It can also be a conflict with the Burner !

Try with the burner unplugged !

Best Regards !
Enhanced Intelligibility Without Cable Clutter

Challenge: The ESA office in Brussels wanted a reliable audio conference system for video conferences. Their requirement - No participant must be left out from the conference and the audio quality must not be compromised.


Author Comment

ID: 17082762
Thanks! I'm out of office until Weds. but will install the files & try it and if that doesn't work I'll try it without the burner hooked up. I'll try and respond back either Weds. or Thurs, apology for the delay and thanks again for the help!

Author Comment

ID: 17108379
Thanks! I installed the Windows ASPI drivers then reinstalled the canon drivers and it worked!! I was able to keep the CD burner on without a problem. Now I don't have to walk aaaaall the way over to the next cubicle to scan :)
LVL 15

Expert Comment

ID: 17108729
Nice to know you have it going !

Best Regards !

Featured Post

Eye-catchers on the conference table

Challenge: The i-unit group was not satisfied with the audio quality during remote meetings. They were looking for a portable solution with excellent audio quality for use in their conference room but also at their client’s offices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question