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borisdv

asked on

can not send email in outlook

hi
I can not send email ,getting smtp error 0x800ccc60
any help?
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AndreDekolta

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ASKER

thank  you Andre but my error didn'tsaid anything about number of connections
Also,

Install ALL Windows SPs, Updates, and Patches:

It's important to ensure that you have installed all available Windows AND Office Service Packs, updates, and patches.  This helps to eliminate known issues.

Windows:  http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us

Office:  http://office.microsoft.com/en-us/officeupdate/default.aspx

Note:  Your version of the update site may be different

Andre...
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ASKER

this is exact message I getting:
The SMTP server responded with an error
Account: 'accountname', SMTP server:'smtp.xxxxxxxxx.yahoo.com',
Error number: 0x800ccc60

>> Account: 'accountname', SMTP server:'smtp.xxxxxxxxx.yahoo.com',

Why are you blocking out the xxxxxxxx bit? In Yahoo Mail the SMTP mailbox server should be set to: smtp.mail.yahoo.com and the Outgoing server (SMTP) should be set to '587'

To change the Outgoing server to this go to:

Tools -> Email Accounts. Select your email, click 'More Options' -> Advanced tab -> Under 'Outgoing Server (SMTP)'.

# Nerd
Either that, or your anti-virus tool is blocking all of your messages from going through or just ones with email? My money is on the first solution, as you probably haven't configured it properly.

# Nerd
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war1
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borisdv,

Did my comment help you?  If so, why the C grade?  See the Grading Guidelines:
https://www.experts-exchange.com/help.jsp#hi73

Grading at Experts Exchange is NOT like school. Here's what EE says: Although we use an A-D scale here at Experts Exchange, it works differently than, say, school grades. If one or more Experts' proposals are accepted as answers, they should usually be given an A or B grade, since they have taken the time to provide you with a working solution. If a possible solution is incomplete - ask for clarification or details before accepting the answer and grading it. People should not be given lower grades because of incorrect grammar or because you just accepted their answer or comment to close the question. Keep in mind, your question and any follow-up comments should be focused so that there can be a specific answer. The following is a good guideline to follow when grading:

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ASKER

actually no but your comment have some hints to solution
ok make it b
borisdv,

What is the solution?