I have one account with a problem. We have two domains set up on our server. The main of course is connected through exchange and the second domain is connected through POP3. One user is having problems with their laptop downloading the messages from their POP3 account. It has worked before but suddenly the last couple of weeks he has not been gettting any new messages from this account. The funny thing is that when he logs onto our internal network he receives all his email from both accounts. When this is done all of the sudden he gets his emails through his laptop updated. So I'm assuming that the domain receiving mail through exchange is getting updated fine but the account coming through the POP3 account is not downloading the messages.
1.) Tested Account Settings and they are all complete
2.) Under Send/Receive options mail is set to auto send/recieve every minute for both accounts. Under my POP3 account both send and recieve mail options are checked.
I was going to try to set up another RPC over HTTP account on another laptop to see if the problems is something with his account all together or just the laptop but I am unable to test at the moment because he is using his desktop that is connected to our internal network. As I stated before for some reason it works when he open his email on his desktop. I just wanted to throw this out in case any one else has seen this problem before I start testing other ways.