Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

OWA "Unknown" error

Posted on 2006-07-03
4
Medium Priority
?
557 Views
Last Modified: 2012-05-05
Here's a fun one:
A client of mine checks her email through owa.  When she replies to an email on any of her 3 windows xp machines at her house, when she clicks send the buttons grey out and it sits for a while, then a MS IE popup window opens with a yellow exlamation point and the text "Unknown" and the option of OK.   After you click ok, the message appears as a saved draft (same thing happens again when you try to send from there).  Also it doesn't do attachments, buttons grey out and nothing happens when you try to attach.
I have tried updating windows completely, including optional .NET updates.  I have disabled norton internet security.  Double checked all settings.  Lowered all security settings, added the site to trusted zones, no change.  

Any help is appreciated
0
Comment
Question by:gitmLosi
  • 2
3 Comments
 
LVL 22

Accepted Solution

by:
RedKelvin earned 500 total points
ID: 17034097
try accessing it through Firefox
http://www.mozilla.com/firefox/

That will determine if it is an IE problem

Another option is to cleanup IE
http://support.gateway.com/s/software/microsof/sHARED/xpsp2/7513002su68.shtml
Maybe there is something stuck in the settings or cache causing a problem
0
 

Author Comment

by:gitmLosi
ID: 17046158
Firefox just sits there, doesn't do anything.  It displays a progress bar in the lower right on the status bar, but it never moves.  Firefox doesn't display the page right to begin with anyway, so I am not suprised that no error message ever pops up.

I have cleared the temp internet files and all cookies same thing happens.  The same thing happens on all 3 of her windows xp machines, but not her old win98 machine.

There is nothing in the event logs and the only error message I get is "Unknown" in internet explorer.  
0
 
LVL 22

Expert Comment

by:RedKelvin
ID: 17047000
Is this OWA mail program quite dated, maybe it was never intended for XP
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question