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Out of Office replies not going to external users

Posted on 2006-07-03
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Last Modified: 2011-10-03
I have my Exchange 2000 set to allow Out of Office replies, Auto Forwarding, etc.  The only option turned off is sending NDRs so that the spammers don't get the "can't deliver your email" messages.

So with that said, my external users are not getting Out of Office replies.  My internal users are getting the OoO but not the external users.  Message tracking turns up nothing so I don't know if the OoO message is even being sent to SMTP.

Any ideas?
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Question by:mcnuttlaw
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Amitspeedstar earned 375 total points
ID: 17035319

Try turning off and again enabling the option , and then stop the Simple Mail Transfer Protocol (SMTP) and Microsoft Exchange Routing Engine services, and then restart them.

I think it should work after this as may be u have not properly restarted the services .

Amit.
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Assisted Solution

by:amaheshwari
amaheshwari earned 375 total points
ID: 17035488
By default in Microsoft Exchange Server 2000, Out-of-Office replies to the Internet is disabled. Many administrators do not allow Out-of-Office auto-replies to be sent outside of the Exchange organization to prevent unauthorized people from learning when users are out of the office.

To enable Out-of-Office replies to the Internet:

1. Start Exchange System Manager.
2. Double-click Global Settings, and then click Internet Message Formats.  
3. In the Details pane, right-click a domain name, and then click Properties. The default SMTP domain is "*".  
4. In the Properties box, click the Advanced tab, and then click to select the Out of office responses check box. This enables Out-of-Office responses to the Internet for the selected domain.
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by:mcnuttlaw
ID: 17045863
amitspeedstar:

The out-of-office replies seem to work to outside users who use Outlook/Exchange.  But users on Hotmail, Yahoo, etc don't get the replies.  

Is it true that some email servers will not accept out-of-office replies?
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