Memory Leak error, that only occurs, when i rename my server, and give a specific ip address?
I've got a memory leak error on my windows 2003 std edt server. the strange thing is, it ONLY happens if i rename the server, and change its ip address to that of an old server on our domain. I'm trying to upgrade our fileserver, so i've got a brand new dl380, with windows 2003 std edt. It's been running for a month now(on the domain) all ok, no errors at all. On the weekend, i planned to put it live. I took the old fileserver (called fileserver, Win2k) off the domain, and into a workgroup, changed its ip address and re-booted, all ok. I then started work on the new fileserver (called temp2), i dropped it into a workgroup, changed its name to "fileserver" (left in workgroup) and re-booted. I then changed it IP address to reflect the original fileserver's address, re-booted. I then joined the new fileserver, to the domain. Everything looked good all the mapped drives worked fine. BUT, about an hour later, i could't access the new fileserver, tried pinging, but that failed as well. Went to site, checked out the event logs, and there were lots of error messages stating: "the server was unable to allocate from the system nonpaged pool because the pool was empty". I restarted the server this fixed it, but it then died about 2 hours later. I reversed the process of naming it, as stated above, and now its back to Temp2, and there are no problems? How can the change of name and ip address cause these problems?
I've found an article on the hp website which has all the error messages and symptoms that i'm having, but, this error is constant, and was resolved by updating Landesk software, i've attached the errors:
we have a compaq dl380 g2 server with windows 2003 reporting memory leaks once a week, becomes unresponsive and has to be hard reset.
all hardware drivers/bios/firmware has been updated without solving the problem.
the server has the following software installed:
W2K3 Server Std. (member of an AD)
HP Utilities
IBM Tivoli Storage Manager Client
LanDesk 8.5
MSDE
Symantec Antivirus Client
the server runs for about a week without problems and then becomes unresponsive (no logon possible due to lack of ressources) with the following event entries:
Source: PerfDisc
Category: None
EventID: 2001
Description:Unable to read the disk performance information from the system. Disk performance counters must be enabled...
Source: Userenv
Category: None
EventID: 1053
Description:Windows cannot create registry key Software\Microsoft\Windows
Source: Storage Agents
Category: Alerter
EventID: 773
Description:The Remote Alerter Agent received an error on WaitForMultipleObjects call. The data contains the error code.....
Source: Application PopUp
Category: None
EventID: 333
Description:An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry...
Source: Srv
Category: None
EventID: 2019
Description:The server was unable to allocate from the system nonpaged pool because the pool was empty....
Source: cpqcissm
Category: None
EventID: 56
Description:The driver failed to allocate memory. ...
Source: Foundation Agents
Category: (17)
EventID: 4402
Description:The External Status MIB Agent could not create an SNMP session. The data contains the error code....
I've found an article on the hp website which has all the error messages and symptoms that i'm having, but, this error is constant, and was resolved by updating Landesk software, i've attached the errors:
we have a compaq dl380 g2 server with windows 2003 reporting memory leaks once a week, becomes unresponsive and has to be hard reset.
all hardware drivers/bios/firmware has been updated without solving the problem.
the server has the following software installed:
W2K3 Server Std. (member of an AD)
HP Utilities
IBM Tivoli Storage Manager Client
LanDesk 8.5
MSDE
Symantec Antivirus Client
the server runs for about a week without problems and then becomes unresponsive (no logon possible due to lack of ressources) with the following event entries:
Source: PerfDisc
Category: None
EventID: 2001
Description:Unable to read the disk performance information from the system. Disk performance counters must be enabled...
Source: Userenv
Category: None
EventID: 1053
Description:Windows cannot create registry key Software\Microsoft\Windows
Source: Storage Agents
Category: Alerter
EventID: 773
Description:The Remote Alerter Agent received an error on WaitForMultipleObjects call. The data contains the error code.....
Source: Application PopUp
Category: None
EventID: 333
Description:An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry...
Source: Srv
Category: None
EventID: 2019
Description:The server was unable to allocate from the system nonpaged pool because the pool was empty....
Source: cpqcissm
Category: None
EventID: 56
Description:The driver failed to allocate memory. ...
Source: Foundation Agents
Category: (17)
EventID: 4402
Description:The External Status MIB Agent could not create an SNMP session. The data contains the error code....
ASKER
Thanks for your advice, but can i ask, why don't these applications, cause a memory leak, before i rename it? As i said, this problem only occurs, after i've renamed the server, and changed the IP address?
Thanks
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for that, it makes sense. I'll try it tonight, and update you tomorrow.
ASKER
Hello,
I removed all agents, but still problematic. Managed to get the poolmon logs this morning, when it was in a "locked" state, and found this:
Memory: 1048032K Avail: 654712K PageFlts: 30 InRam Krnl: 2152K P:19168K
Commit: 290812K Limit: 960032K Peak: 293552K Pool N:206316K P:19636K
System pool information
Tag Type Allocs Frees Diff Bytes Per Alloc
McOp Nonp 1184743 ( 0) 0 ( 0) 1184743 104257384 ( 0) 88
McFN Nonp 3451689 ( 642) 2266947 ( 642) 1184742 85312680 ( 0) 72
Even Nonp 106339 ( 11) 104168 ( 12) 2171 106768 ( -48) 49
Vad Nonp 57550 ( 6) 55742 ( 6) 1808 86784 ( 0) 48
I assume thats a mcafee tag (we have mcafee av). I will remove mcafee tonight, once i confirm the tag. I'll keep you posted.
I removed all agents, but still problematic. Managed to get the poolmon logs this morning, when it was in a "locked" state, and found this:
Memory: 1048032K Avail: 654712K PageFlts: 30 InRam Krnl: 2152K P:19168K
Commit: 290812K Limit: 960032K Peak: 293552K Pool N:206316K P:19636K
System pool information
Tag Type Allocs Frees Diff Bytes Per Alloc
McOp Nonp 1184743 ( 0) 0 ( 0) 1184743 104257384 ( 0) 88
McFN Nonp 3451689 ( 642) 2266947 ( 642) 1184742 85312680 ( 0) 72
Even Nonp 106339 ( 11) 104168 ( 12) 2171 106768 ( -48) 49
Vad Nonp 57550 ( 6) 55742 ( 6) 1808 86784 ( 0) 48
I assume thats a mcafee tag (we have mcafee av). I will remove mcafee tonight, once i confirm the tag. I'll keep you posted.
Never saw this with McAfee but everything is possible... I just wonder because you mentioned Symantec Antivirus Client in your original post. I hope you don't have 2 anti-virus programs installed on the same system?!?
And I must admit: I'm not impartial when it comes to HP agents ...;-)
And I must admit: I'm not impartial when it comes to HP agents ...;-)
ASKER
Hello,
Resolved the problem. It was related to mcafee. And they have a patch to resolve this on there website (you'll need at least patch 11)
Applied the patch, and monitored using poolmon, all ok.
Thanks for your help
Resolved the problem. It was related to mcafee. And they have a patch to resolve this on there website (you'll need at least patch 11)
Applied the patch, and monitored using poolmon, all ok.
Thanks for your help
If it doesn't help, also remove before renaming
> IBM Tivoli Storage Manager Client
> LanDesk 8.5
> Symantec Antivirus Client
Hope it helps,
Michael