jlymn
asked on
cisco 3825 voice gateway not booting
i'm getting this error msg after upgrading code level. Is there anything i can try to get it working? tried booting to the older code version but still get error msg
thanks
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001b40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfd944f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001b40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00003100
thanks
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001b40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfd944f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001b40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00003100
Did you added/removed memory? If so, can you take the new memory out?
ASKER
no havent added any memory, just uploaded new code and changed boot statement.
What change you made on the boot statement?
You mentioned you tried to boot from the old code? How did you do that?
You mentioned you tried to boot from the old code? How did you do that?
ASKER
tried booting from both in rommon - same error message on both and it loops till i break
boot system flash:c3825-spservicesk9-m z.124-3b.b in (new)
boot system flash:c3825-spservicesk9-m z.123-11.T 9.bin (old)
boot system flash:c3825-spservicesk9-m
boot system flash:c3825-spservicesk9-m
Can you post the whole output from boot when you try to boot from the old version.
ASKER
rommon 2 > boot system flash:c3825-spservicesk9-m z.123-11.T 9.bin
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001e40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfc144f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001e40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00001600
System Bootstrap, Version 12.3(11r)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
Total memory size = 256 MB - DIMM0 = 256 MB, DIMM1 = 0 MB
c3825 processor with 262144 Kbytes of main memory
Main memory is configured to 72/0(dimm 0/1) bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001e40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfc144f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001e40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00001600
System Bootstrap, Version 12.3(11r)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
Total memory size = 256 MB - DIMM0 = 256 MB, DIMM1 = 0 MB
c3825 processor with 262144 Kbytes of main memory
Main memory is configured to 72/0(dimm 0/1) bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
monitor: command "boot" aborted due to user interrupt
rommon 1 >
rommon 1 >
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001e40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfc144f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001e40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00001600
System Bootstrap, Version 12.3(11r)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
Total memory size = 256 MB - DIMM0 = 256 MB, DIMM1 = 0 MB
c3825 processor with 262144 Kbytes of main memory
Main memory is configured to 72/0(dimm 0/1) bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x80010000, size: 0x19ec400
*** Cache Error Exception ***
CacheErr Reg = 0x14001e40
ErrorEPC Reg = 0xbfc00300
*** Illegal Opcode Exception ***
PC = 0xbfc00300, SP = 0x87fffca0, RA = 0xbfc144f8
Cause Reg = 0x00008428, Status Reg = 0x30418007
Uncorrectable ECC from L2 cache or memory: 0x81dc0700
0x00100208A0 = 0x00000000
0x00100208A8 = 0x00000000
0x00100208B0 = 0x00000000
0x00100208B8 = 0x00000000
0x00100208C0 = 0x00000000
0x00100208C8 = 0x00000100
CPO_ECC (reg 26/0): 0x40000000
CPO_ECC (reg 26/1): 0x10a20000
CPO_CACHERI (reg 27/0): 0x14001e40
CPO_CACHERD (reg 27/1): 0x84001f80
CPO_CCHEDPA (reg 27/3): 0x00001600
System Bootstrap, Version 12.3(11r)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
Total memory size = 256 MB - DIMM0 = 256 MB, DIMM1 = 0 MB
c3825 processor with 262144 Kbytes of main memory
Main memory is configured to 72/0(dimm 0/1) bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc0c0
Initializing ATA monitor library.......
monitor: command "boot" aborted due to user interrupt
rommon 1 >
rommon 1 >
SOLUTION
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SOLUTION
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ASKER
Thanks to everyone for the suggestions. I tried reseating memory with no luck, I think its time to get the memory replaced.