aruphelp
asked on
Outlook - Outbox acting strangly...
Hi,
We havea user that has a laptop and uses the Outlook Offline facility. If he types a message offline and clicks send the email goes into his outbox which it fine. When he then goes online the emails are not in his sent items or in his outbox. For some reason you can only see the emails if you go offline again.
Can anyone help?
We havea user that has a laptop and uses the Outlook Offline facility. If he types a message offline and clicks send the email goes into his outbox which it fine. When he then goes online the emails are not in his sent items or in his outbox. For some reason you can only see the emails if you go offline again.
Can anyone help?
ASKER
Hi War1,
Sorry I've already checked that and still the same thing happens...
Sorry I've already checked that and still the same thing happens...
ASKER CERTIFIED SOLUTION
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aruphelp, any update?
ASKER
Nice one, thanks mate
You are welcome, aruphelp!
In Outlook, go to Tool > Options > Mail Setup tab, and check "Send immediately when connected".
Make sure email account is included in the Send/Receive.
Click into Send/Receive button. Select bother "Include this group in Send/Receive".
Best wishes!