Solved

Storage driver failure after reformat

Posted on 2006-07-04
6
255 Views
Last Modified: 2013-11-15
I reformatted the hard drive on my Compaq Presario 5240. 1. My modem now is not detected (new problem).  2. Two CD-RW drives are not recognized by Easy CD creator (recent pre-reformat problem) but application disks play on these CD drives. 3) I cannot download a flash card 98SE driver (never tried before reformatting).  On the device manager screen, I now have yellow question marks next to "flash drive", "PCI serial controller" and "PCI universal bus controller".  That the flash drive yellow question mark comes up when the stick is plugged in is evidence that the USB ports are working and the flash drive is identified.  I have tried several brands of flash drive and their respective driver download sites, each time failing to get the flash drive to work.  When I remove each individual device manager PCI identifier that has a yellow question mark and reinstall the component, the installing dialog box says a driver is not detected.  I have used IE6 and IE5 to attempt the download, in vain.  I have used two browsers - Explorer and Netscape 7.2.  I would appreciate help identifying the communications problem here. I contact Compaq about the modem and PCI yellow ? marks.  They sent me a patch, but a file seems to be missing "windows\system\infunist.exe". The 4 rear bank of USB ports (all now working for other purposes) I installed myself some years ago.  I also installed the second CD drive.  These drives are LITE-ON LTR 24102B and LITEON CDR LTN 382. The Presario 5240 otherwise works well and I would like not to have to replace it.  Thanks.  PS:  I would also like to know what I must do to use a flat panel manager, which won’t work at present.
0
Comment
Question by:Bob1964
  • 2
6 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 17037024
Hello there,

I 'm guessing that when you reformatted your computer you didn't backup the drivers? I say this because when you loaded windows again for the first time you are going to need all of the drivers that came with the computer. If you don't have the drivers anymore my suggestion is, get to a computer that has the internet and go to the manufactures webstie and find your make/model of your computer. Download all of the drivers you need and install them on your computer.

keep us updated.
0
 

Author Comment

by:Bob1964
ID: 17039428
Thanks for your prompt and helpful reply.  I actually did use a rescue disk made just before I formatted the drive, to restart my computer.  Shouldn't this have had all the Compaq drivers?  I reformatted because the hard-drive was increasing unstable.  If I go back to an older rescue disk, in 2004, and try again, would that have the potential to screw things up more?  At least then the modem was certainly working.

Where are the drivers kept?  Where can I find the Compaq drivers, and can I differentiate these from the drivers that came with subsequent applications?  Will any rescue disk contain third party application drivers, or only the Compaq drivers?

When I tried to get to the  BIOS today I could not.  Hitting F1 only resulted in a key error dialog box.  Would the older rescue disk perhaps skirt this problem?

Thanks.
0
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 17042017
Windows stores drivers in several places. Most of them are stored in C:\Windows\System32 on Windows XP computers. However, depending on your hard drive, they may be stored in other locations. And even if all your drivers are stored in your Windows System 32 folder, but they might not do you any good without the corresponding registry entries.

The rescue disk may have the appropriate drivers so you can give that a shot. If all else fails try going to the manufactures website and manually download them all.

Hope this helps
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question