Solved

Customized common dialogs don't work.

Posted on 2006-07-04
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Last Modified: 2008-02-26
Hi everybody,

I'm developer in a small software company - we develop a CAD like Windows-application (Visual C++ 6.0 with MFC).

In this application we die customize some common windows dialogs like 'File Open', 'File Save', 'Printer settings' a.s.o.

Now we found that some customers which use Citrix Metaframe can't use these customized dialogs: Whenever they open one of these there appears a message with the meaning that this action isn't allowed on that computer, the Admin should be contacted (Sorry, I only have a german error message: 'Dieser Vorgang wurde aufgrund von Einschraenkungen abgebrochen, die fuer diesen Computer gelten. Wenden Sie sich an den Systemadministrator')

Still I don't know if this is a Citrix-related problem or i.e. could be caused by Window's Policies or something else - only thing I know is that this customer is the first one who has this problems and there it only happens with Citrix.

Any ideas?

Thanks in advance,

ZOPPO
0
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Question by:Zoppo
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7 Comments
 
LVL 13

Expert Comment

by:gsgi
ID: 17037593
Does this still happen if an administrator logs in from a workstation to citrix as an administrator?  If so, it's a permissions issue.

-gsgi
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LVL 31

Author Comment

by:Zoppo
ID: 17040669
Hi gsgi,

thanks for the response ...

For Administrators this doesn't happen, they can work as expected - so we even guessed it's a permission or policy issue, but we still don't know which and how this can be changed.

Best regards,

ZOPPO
0
 
LVL 13

Accepted Solution

by:
gsgi earned 250 total points
ID: 17043351
Is the Citrix server they are using a member server or a ad role machine (pdc or bdc) ?

Citrix used to be installable on active directory machines, but since the permissions on them are tighter and it is generally considered a security risk to let users use your active directory machines, the new idea is not to even allow citrix to run on these type of servers.

Have the users made into power users and test.

-gsgi
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LVL 13

Expert Comment

by:ET0000
ID: 17043972
If this is the same customer with the wheel mouse problem, they should upgrade from MetaFrame to Presentation Server 4.0.
0
 
LVL 31

Author Comment

by:Zoppo
ID: 17049201
To gsgi: I'm not sure whether they use ad, buit I guess - I'll ask them to test it with a Power-User ...

Thanks a lot,

regards,

ZOPPO
0
 
LVL 31

Author Comment

by:Zoppo
ID: 17599180
Hi gsgi,

I accepted you comment as answer since the customer managed to get this working by declaring the users in question as power users.

Unfortunateley still it doesn't work for none-power users, but the actual problem could be solved.

Thanks a lot for the hint,

regards,

ZOPPO
0

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