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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 432
  • Last Modified:

LOTUS MAIL PROBLEM

My lotus Mail is  not receiving any mails  if the subject line having charectors like ' XXX ' , im also using trend micros security software- INTERSCAN MESSAGING SECURITY SUITE PLEASE HELP ME
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fyzalkabu
Asked:
fyzalkabu
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2 Solutions
 
SysExpertCommented:
I would turn off your Security suite and try again.

If not see if you can change the rules.

I hope this helps !
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Sjef BosmanGroupware ConsultantCommented:
Did you ask your Administrator? Or are you the Admin? There may be an active Rule that rejects those mails, either on the server or in the client.
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fyzalkabuAuthor Commented:
sorry guys its still shows the same results
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Sjef BosmanGroupware ConsultantCommented:
We'll try to help, but we have to know what you can do with your system. Are you a user or an administrator? Can you do anything with the Domino server?

What Domino release are we talking about?
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fyzalkabuAuthor Commented:
im recently joined as admin, theversion of domino is 6.5,
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Sjef BosmanGroupware ConsultantCommented:
How do you receive mail? On the Domino server or directly in the Notes client? SMTP? POP3?

A question of only 2 lines doesn't give us a lot of information. You have to describe in some detail how your mail is received, where Interscan is running, what happens to the maisl that are rejected (logged by Interscan??), and anything relevant.
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fyzalkabuAuthor Commented:
this SMTP, directly coming to Dominoserver .
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Sjef BosmanGroupware ConsultantCommented:
Sorry, you keep me in the dark, I've not enough information to work with. Check mail Rules in your mail database. Or in the server. See the Configuration document for the server, Router/SMTP, Restrictions and Controls, Rules.
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