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lsass.exe error 0xc0000084

Posted on 2006-07-04
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Last Modified: 2010-05-18
Hi every body,
I have got the following error message when i trie to boot my SBS server :
Security accounts Manager initialisation  failed .... I tried to fix it with the indications on the message box but  when i arrive at the login screen my administrator password doesn't match . Is their any thing else that i can dot to boot the system. Even the safe mode gives me  the same error message and it reboot at the login screen.Please help!!!
Thanks in advance.
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Question by:nexco
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17038852
You will most likely have to restore your System State.  Do you have a recent full backup?

Please follow the instructions in this KB article:  http://support.microsoft.com/kb/258062

Jeff
TechSoEasy
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Author Comment

by:nexco
ID: 17041627
thanks for the link but a have already  try to login in the restore mode for active directory  but with non success.
I dont have any backup but i d would like to burn my data . I have  a live cd  that  let me acceed  to the system. The problem is with the exchange  data (contacts). I don't know where are they stored and how can i  get them into an other machine.
any idea please.

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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17042173
Your Exchange databases should be in C:\Program Files\Exchsvr\MDBDATA\ unless you had moved them to another partition.  Please review http://support.microsoft.com/kb/313184 to make sure you have what you need.

Also, if you are using something like UBCD4WIN or another PE disk to access your drive, you should run a complete backup just to make sure you have everything.

Jeff
TechSoEasy
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Author Comment

by:nexco
ID: 17045278
Thanks for your answer.
We did save the files that are in the C:\Program Files\Exchsvr\MDBDATA\ directory. Now if we install a new SBS and paste these files in the same new directory, will Exchange recognize the data ?

Regards,
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17048421
NO, you have to follow the KB article I linked above to restore properly!

Jeff
TechSoEasy
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Author Comment

by:nexco
ID: 17049121
Hi Jeff,

the problem is that when trying to log in active directory restore mode, the initial admin password is not valid :(
any other idea ?

regards
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Author Comment

by:nexco
ID: 17050119
Hi Jeff,

We eventually managed to boot in "directory services restore mode" on our SBS 2003 server. Is there a way of exporting in a .pst file the existing public contacts, before continuing the troubleshooting ?

thanks for your answer.
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17050839
Can you connect to the server from a workstation?  If so, just open Outlook and copy what you need into a private folder (.pst).

Otherwise, just make copies of the four Exchange Database files (priv1.edb, priv1.stm, pub1.edb, pub1.stm) and then you can restore those after rebuilding:

http://support.microsoft.com/kb/313184

Jeff
TechSoEasy
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