I'm working on my works Intranet site. In this site i want to build in a desktop support feature for our remote users that will allow me to initiate a remote desktop session with the remote computer, possibly by using the windows remote assistance feature... I just need some starter information on this...
Currently our company uses windows remote assistance to conect to our remote users machines and troubleshoot issues. The goal here is to make that process as easy as loging onto the Intranet and clicking a button or something.
Any resources would be great.