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Unable to access archive folder of server

Posted on 2006-07-04
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Last Modified: 2008-03-17
Hi..I have an user who is unable to access her archive on the server drive. She tried to click on the folder in Outlook but to no response just the hour glass icon and later it appear an error message saying that it wsn't close properly and needs checking. After checking it still wouldn't open... What could be the reason? isit mailbox sizes too big??

Need Advice!! Thanks!
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Question by:npe511
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5 Comments
 
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Expert Comment

by:bdsmithback
ID: 17039993
What version of Outlook is she using and how big is the mailbox?
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Author Comment

by:npe511
ID: 17040035
Outlook 2002. The archive is about 1.8gb.
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Accepted Solution

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mass2612 earned 600 total points
ID: 17040058
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Assisted Solution

by:David Lee
David Lee earned 400 total points
ID: 17041186
Greetings, npe511.

Microsoft does not support PST files on network shares and strongly recommends against placing them there.  There are too easily damaged by network connectivity issues.  I understand placing a copy of the archive on a network share, but the user should only access the copy that's on their local PC.

Cheers!
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Author Comment

by:npe511
ID: 17047535
Actually I found out that the size of the archive has exceeded his mailbox limit. Therefore suggest to delete unwanted email and works! I also run the repairing pst tool but didn't detect any fault. That's was a good tool to use! Thanks mass2612. As for BlueDevilFan, I totally agree with you..I will advise the user to access on their local drive. Thanks everyone for your help!
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