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Exchange Server & POP3 Account

Posted on 2006-07-05
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Last Modified: 2010-03-06
Dear All,

i have here this senario in my head office,

I have here my exchange server 2003 Std Edition.
All of My users are configured to use the exchange server as there Default Mail Server System.

The Exchange Server is Able to send / Receive to External Domains without any Problems at all.
and the Exchange server is also able to communicate internally without any Problems.

But, i have another situation.

A Group of users in my company have another POP3 Account for there E-mails Hosted Outside in USA .
so, they asked me they want to recive there E-mails on the POP3 Account, while they are configured on the Exchange server account without logoff or change or create another user Profile for the POP3 Account.

so they have to E-mails as following :-

on Exchange server -------- User1@ABC.COM
on POP 3 Account -----------User2@Mydomain.com


so, what i did is, on the Exchange Server 2003 Account, under MSOUTLOOK2003, i create another Email Account but with POP3 account, and i made the Exchange Account is the Default.

So, each user of this Group have One OUTLOOK Profile, with 2 E-mail Account assosiated with it as following:-
1- Default Account ----will be for Exchange Server Account.
2- POP3 Account------- will be the Next E-mail.

Now, the User when he is trying to send an E-mail , the Email is sent by using the default account which is the exchange server .
and when any one send to the POP3 account, the user able to receive without any Problem while he is work on the exchange Profile.

Now the Problem is as following :-

when an Exchange user send email to another exchange recipient, the receipent reply using the exchange account without any Problem.

when any one from OUTSIDE send an E-mail to POP3 account, and the user try to reply on him, we found that , the e-mail will be sent by using the POP3 account, and this is what i do not want.

i want to send always by using the exchange account, so how can i make it .

i click on Tools, Options, Mail Setup, send/receive, and i disable the POP3 from sending any E-mails.

but the Problem is still.

please help me how can i solve it .

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Question by:rolamohammed
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by:mattisflones
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Thats the standard setup yes, the alternative you have is to use the "Accounts" function in a new reply to decide what account to use.
It is not possible AFAIK to skip this functionality, not even in the upcoming Outlook 2007.



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by:rolamohammed
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yes, this is what i did .

i have to choose or click on Accounts button to choose from which account he will send this E-mail.

Either if its from POP3 Account, or Exchange Account .

But i have one note, please read it with me.

1- Now, if Exchange User Called A, Send to Exchange User Called B, and B confirmed he recevied the Message .
2- User B, try to reply to User A, we found that the mail sent using Exchange Account.

we do not have any Problem at all in this .

Now, if for example, a hotmail user send an E-mail to User A Email POP3,here is the senario.

1- User A, confirmed he recevied the message .
2- When User A try to reply, we found that, the E-mail is sent using POP3 Account.

here is the Problem, we want to disable this , and we want to let the E-mails always sent using the exchange server it self.

Do you know how to do that , or its a Problem in OUTLOOK . ?

Please Update me .


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mattisflones earned 500 total points
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>we want to disable this

I understand that, and unfortunately that is not possible!
You will have to change account on all pop mails to the exchange acc.
This is a Outlook problem, and i dont know if there is any other clients that would suit your need.

Maybe you could do a work around by setting up the POP accounts to forward to the exchange acc if the POP host supports it?! You could still sort th email into a separate container based on recieve address if thats a must-do.

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