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Free/Busy not working for most users

Posted on 2006-07-05
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Last Modified: 2010-03-06
Installed SBS about 4 months ago started company on exchange from imail. I have not been able to get the free busy information to work with the exception of 3 workstations that worked from the start. All workstations have outlook 03 installed and have publish free busy enabled. Ive tryed the Outlook /cleanfreebusy. I can view the system schedule free/busy folder the are 26 entries from some users the newest being 7/1/06 nothing in them when opened.
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Question by:Tork4840
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13 Comments
 

Author Comment

by:Tork4840
ID: 17072854
Exchage 2003 with service pack
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Author Comment

by:Tork4840
ID: 17201350
Nothing?
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Author Comment

by:Tork4840
ID: 17203228
Thank you
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LVL 104

Expert Comment

by:Sembee
ID: 17204264
If you create a calendar entry in OWA for one user, can another user view that entry?
Are you using Outlook 2003 in cached mode or live?
Is Outlook configured as an Exchange client, not a POP3/IMAP4 client?

Simon.
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Author Comment

by:Tork4840
ID: 17204295
Tryed adding in in OWA no luck everyone is coming up with "no information" Outllok is 03 and in cashed mode and it is configured as exchange.
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LVL 104

Expert Comment

by:Sembee
ID: 17204357
Lets just make sure that you understood what I meant.

Create a new calendar entry in one calendar.
Then log in to another user's mailbox and see if you can see that entry when setting up a second meeting.

Simon.
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Author Comment

by:Tork4840
ID: 17204385
previously I only added online and then checked from my client. Now i have checked mine OWA I see the enty i made on the other users calandar using OWA
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LVL 104

Expert Comment

by:Sembee
ID: 17204418
Repeat the same test, with the same users if you can.
Create an entry in Outlook and then see if you can see it when setting up a meeting in OWA.

Then setup a new copy of Outlook that is NOT in cached mode, so is connecting live, and create a calendar entry and see if it can be seen from OWA.

Finally, see if you can create the entry with one user NOT in cached mode in Outlook and see it when setting up a meeting with another user through Outlook - again NOT in cached mode.

Simon.
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Author Comment

by:Tork4840
ID: 17215570
The last tests all worked if i under stood them correctly. Using the adminstrators account and mine.
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Author Comment

by:Tork4840
ID: 17215765
Ive sent out a meeting request to the comapny and anyone who is responding is being published up and now can be seen. Thanks for your help. Was this just a case of you have to use the calander it initiate the publishing info?
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Accepted Solution

by:
Sembee earned 500 total points
ID: 17216178
Free / Busy information only publishes when there is something to publish.
So if you have users who have never published anything then you will not see any information.

Simon.
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