Solved

Missing email from Sent and emails with wrong dates

Posted on 2006-07-05
4
232 Views
Last Modified: 2010-04-19
I have a user that is missing a 2 week period of email that was in her sent box. No other folders are missing email from this period. I would suspect that she deleted them except for the second issue. Some of the emails in her sent box are dated 2002 and show to have been sent by her. That is not possible because she did not join the company until third quarter of 2005. Has any one seen this before? Totally bizzare! Thanks in advance for your suggestions!!!!!!!
0
Comment
Question by:tmjb813
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17043784
Its not bizarre if the date was changed on her computer for some reason.  Outlook will grab the system date (whatever it may be) to use on email messages.

At any rate... if you've run the SBS Backup wizard to configure your server backup, there were two additional items that are included with that wizard... deleted file recovery and deleted email recovery.

To recover deleted email messages, click on the folder that the messages were in originally, and then click on Tools > Recover Deleted Items...

Jeff
TechSoEasy
0
 

Author Comment

by:tmjb813
ID: 17043962
Jeff,

Thanks for your response. The first part totally makes sense, because we replaced the CMOS battery recently. I do have the option to recover deleted files, but the emails in the 2 week period are not there. I think this is a case of user error and the user not confessing to it (would that ever happen??). I would like to recover the supposed sent message, but at this point, I am not sure that it was ever sent in the first place and she is placing the blame on IT.

Thanks again for your response, I just didn't make the correlation between the CMOS battery and the time stamp.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17044080
you might check other folders for deleted items... unfortunately that feature requires that you click on a specific folder before looking for the items... so try clicking on the Deleted Items folder and checking that as well.

The other thing is tha the user could have accidently dragged and dropped items into a neighboring folder... just a thought...  if they are missing a complete two-week block, that doesn't really jive with them casting blame.  (although, of course we all know it's never the user's fault).

Jeff
TechSoEasy
0
 

Author Comment

by:tmjb813
ID: 17044131
Amen Brother! It's not my fault!! Thanks for you help!
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended for migrating Windows 2003 Standard with Exchange 2003 to Windows Small Business Server 2008. You will need the following: Exchange Best Practice Analyzer: http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-…
The problem of the system drive in SBS 2003 getting full continues to be an issue, even though SBS 2008 and SBS 2011 are both in the market place.  There are several solutions to this, including adding additional drive space or using third party uti…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question