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Lsass.exe error windows 2003 SBS

Posted on 2006-07-05
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Last Modified: 2010-08-05
After an M$ windows update, my Win 2003 SBS server will no longer allow us to login.  Same in safe-mode and safe-mode with networking.  Ctrl-Alt-Del get no response.  In normal mode, after a few seconds of pressing Ctrl-Alt-Del, the system shows error "The system process lsass.exe terminated unexpectedly with status code -1073741819. The system will now shut down and restart" Then it counts down 60 seconds and restarts.  

System is a 1.8Ghz AMD CPU with 2GB of RAM.  It has been running fine for months until the windows Update.

The only way to login succesfully is through "Directory Service Restore Mode".  I tried further updates and scans for Virus and Spyware but nothing was found.

Any ideas/help/ comments would be appreciated...
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Question by:Ade_CT
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9 Comments
 
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Expert Comment

by:Kini pradeep
ID: 17044812
what is the error in the eventviewer ?
and is sp1 applied ? (there are a lot of hotfixes which are a part of sp1)
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Expert Comment

by:Kini pradeep
ID: 17044821
also did you just upgrade from 2000 or is it a clean install ?
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Author Comment

by:Ade_CT
ID: 17046876
Thanks for responding.
The error in event viewer is "The Kerberos Key Distribution Center service terminatied with the following error: The local machine must be a kerberos KDC (domain controller) and it is not."

I have tried to apply sp1 in "Directory Service Restore Mode".  It failed while extracting the files, error message: Extraction failed - File is Corrupt. Downloading the same files on another machine and mapping to win 2003 SBS did not help, same error message.

Re: Kprad - It is a clean install of SBS 2003, no upgrades whatsoever.
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LVL 13

Expert Comment

by:Kini pradeep
ID: 17052249
can the updates that were applied be removed.
use control panel and uninstall updates depending on the date if you feel that its causing the problem, i would also recommend installing sp1.
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Author Comment

by:Ade_CT
ID: 17054323
I removed the last set of updates, this did not help, sp1 will not install in DS Restore mode.  I am rebuilding the server.  Thanks for your responses
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Expert Comment

by:Kini pradeep
ID: 17054359
happens quite a lot with windows, installing services for unix in 2k3 RTM also causes lsass.exe problem
physical address extensinon kernel can also cause lsass problems, but since the root cause cannot be determined i would reinstall and restore from backup.
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Author Comment

by:Ade_CT
ID: 17054397
Thanks.
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